Really?

  • alcaporal

    (@alcaporal)


    6 years ago

    Updating my review to say that my email was blocked to use this plugin after a 3 star review few years ago. Definitely developers have no ideia what was the purpose of open source community just try to sell, kind of pathetic. Would never buy something with such a bad support that don’t even can hear some critic.

    Just launched and i already loved this plugin, very functional and there is a lot of options to help organize our seo on page.
    Unfortunately you need to login in mythemeshop account to work properly and i really don’t know why and don’t like this in a open source service.
    Maybe we’ll see some premium version soon and that is a pretty good way to capture leads, but wordpress should be more careful with this policies.
    I am really in favor of giving credits to the developers and the possibility of registering or disclosing new premium services. But here we have no option.
    In the attempt of self-promotion we can be at the mercy of spam.
    Besides that, i have a issue with my account and was blocked by firewall. I send a e-mail to support through their own form and they didn’t answer. I had to create a new account.

    • This topic was modified 3 years, 10 months ago by alcaporal.
Viewing 1 replies (of 1 total)
  • MyThemeShop

    (@mythemeshop)

    Hello @alcaporal

    Thank you for leaving your feedback.

    Sorry if it was not clearly visible but you can skip the registration by using this button or by disconnecting your account from the help tab in the plugin:
    https://mythemeshop.d.pr/45mdIC

    It is not necessary to stay connected to use the plugin.

    The account is required to use our API which is used to run different tests, but even if you are not connected, the plugin works just fine. Here is what’s collected when the account is connected:
    https://mythemeshop.com/kb/wordpress-seo-plugin-rank-math/privacy-policy/

    and from the mailing list, you can always unsubscribe. We have over 500k users with MyThemeShop so there is no reason to spam anyone.

    It’s Thanks Giving and most of our team is celebrating and thus the delay in replying back to your email. Can you please send a direct email to [email protected]

    Finally, we would request you to please reconsider the ratings you gave. The plugin is not even a week old on WordPress and a 3-star is quite depressing from a person like you who knows and understands WordPress well. You would have noticed that we provide so many options in the plugin which are not available even in the premium counterparts of other plugins. Also, the plugin is ad-free.

    We seriously look forward to an improved rating. Appreciate your time and attention.

Viewing 1 replies (of 1 total)
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