Really great support! John from support found a solution for my reported issue.

  • ideeundberatung

    (@ideeundberatung)


    7 months ago

    Problem:
    I did not see any attandees for events from my website in the ‘Event Tickets Plus’ iOS app.

    Solution:
    Need to sync the WooCommers orders by turning on the compatibility mode at Advanced > Features in the WooCommerce dashboard.

    Great support:
    John Beacham from the support team at The Events Calendar was really a great help and in the end provided me with a solution to the problem!
    He took my reported problem seriously and coordinated with his developers and wrote me back several times within a few days.
    Turned out to be an incompatiblity of The Events Tickets plugin with ?WooCommerce’s new HPOS, as of April 2024.
    Thanks again, John!

    I can only recommend The Events Calendar and their ecosystem of plugins and apps! Because when your business depends on the work of others, it’s great to know that there’s a team behind it that really cares about solving any reported problem.

    Best,
    Robert

Viewing 1 replies (of 1 total)
  • Plugin Support tristan083

    (@tristan083)

    Hi Robert,

    We appreciate the 5-star review! Happy to learn that our colleague, John, was able to assist you and help you resolve things.

    Best regards,

    Tristan

Viewing 1 replies (of 1 total)
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