Really good plugin, but support is slow…

  • I really like this plugin, but I always hate when support is slow and non responsive. Now there are a couple of support topics that are well over a week old. That is not as impressive as the plugin itself. If they want people to buy pro, then this is not good advertising.
    So when support wakes up and start to be more responsive, then I will change me review to 5 stars.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Xylus Themes

    (@xylus)

    Hi @armbreaker,

    We are really happy to know that you liked our plugin. Apology for delay in reply, as forum has lots of restriction and we are not allowed provide support for pro version or advertise for same. So we prepare to provide support on our website.

    You can always contact and get quick support. We believe our plugin is really good and we try our best to keep it 5 star rated. WE will be happy to help you and resolve your query.

    We will be thankful if you can update rating once you are happy with our support.

    Thank you so much !

    Plugin Author Xylus Themes

    (@xylus)

    Hi @armbreaker,

    Please let us know what issue you are facing so we can help you.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Really good plugin, but support is slow…’ is closed to new replies.