• Resolved fidoboy

    (@fidoboy)


    The real-time values for the server doesn’t work. It displays a fixed value and the uptime values are completely empty.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hi @fidoboy

    It should work. I tested it just now on my local environment.

    Did you update the plugin with the latest version?

    Otherwise, please provide a video recording of the issue so that we can understand it very well.

    Thanks

    Thread Starter fidoboy

    (@fidoboy)

    There is no javascript errors at all (I verified it into developer console) but the realtime stats are not being displayed or the circular indicators are moving or being displayed at all. It shows, however, the numeric values static and as I said, the uptime values are all empty when the dashboard main page is loaded. I’ve also noticed that the right lateral menu overlay that should be displayed when clicking on the user avatar icon on the top right, doesnt do anything, it doesn’t work as it works in the WP Adminify demo page. This happens in all dashboard pages where the admin top bar is being displayed.

    Also I want to notice here that having Google fonts being loaded externally is a very bad practice and also against some normatives in some countries. So it could be desirable that the choosed one could be downloaded and stored locally into the server, also for faster page loads and render. Or at least it could be desirable to have a switch into the customize page settings where the user could enable this feature or not (remote vs local font). Just my two cents.

    • This reply was modified 2 years, 6 months ago by fidoboy.

    Hi @fidoboy

    Thanks for your feedback. I am going to forward this ticket to our dev team for considering what you mentioned above. Hopefully they will come up with a good solution as we give priority to feedback from our valued customers.

    Regards

    Hi @fidoboy

    First of all, I want to give you a huge THANKS for raising the google font issue.

    Since Google has 500+ font collections and we can’t include all of them together on our plugin. We’ll create an option for uploading local fonts in the future soon.

    Thank you again very much.

    And about the User Offcanvas Menu at top right corner, if it doesn’t work please check the following settings ( https://prnt.sc/x7Sq0hnnGdxj ). we made it handy for our customers so that they can enable/disable based on their needs.

    Now come to the Real Time Server Stats, just now I have tested it again and it’s working fine on my end.

    So I am requesting you to provide the below information so that we can make more investigation to figure out the problem.

    a) Server’s php version
    b) WP version
    c) And active/installed plugin lists. Go to the Dashboard > WP Adminify > Server Info: scroll down and find the “Active Plugins” section. Click the “Copy” button ( https://prnt.sc/r8IS_kGf745E ) at right side and clipboard text save in a text file and provide the file to us (the file should contain the plugins list with versions those you are using on your website).

    I believe that after getting the above info we can have solid testing to figure out the issue. And we need your co-operation to do that.

    Also would you please provide a video recording (with software like Loom) with issues? it might help to understand the issue very well.

    Regards,
    Sajib

    Thread Starter fidoboy

    (@fidoboy)

    I’ve solved the issue. You can also solve it in next plugin release with this change:

    In file /Inc/Classes/ServerInfo.php line 308 (before the if statement) insert this: $disabled_funcs = array();

    That’s all. All server info works fine with that addition and also the realtime stats widget.

    regards,

    Plugin Author Liton Arefin

    (@litonice13)

    Hi @fidoboy,
    You’re great.
    Though we’ve found the bug and resolved it for next release.
    We’ve been working on few bugs, we’ll release update asap.

    Thanks

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Real-time server stats not working’ is closed to new replies.