Real-Time IP Blocklist

  • Resolved Tanner Moushey

    (@tanner-m)


    6 months ago

    Several times over the past couple of days we have had administrators and site users get locked out of the site and they appear to be blocked by the Real-Time IP Blocklist.

    This hasn’t been an issue for us in the past and has become so problematic in the past couple of days that I’ve had to disable the Real-Time IP Blocklist functionality.

    Can you provide any insight as to why these valid users may be appearing on the blocklist? Is this a common issue?

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  • Plugin Support wfpeter

    (@wfpeter)

    Hi @tanner-m, thanks for your question!

    Do you have the Premium version of Wordfence? If not, from your Live Traffic page do you have any examples of IPs that were blocked with this reason? If there are many, you don’t have to list them all but I would be able to check a small selection to see if (and if so, why) some IPs may appear on our global blocklist.

    Thanks,
    Peter.

Viewing 1 replies (of 1 total)
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