Real Media Library modal Appears in the Background during Folder Selection

  • Resolved brcmol

    (@brcmol)


    12 months ago

    Description: I am currently facing an issue with the Real Media Library (Free) plugin on my WordPress website. The problem occurs when selecting folders in the media library, as the plugin’s modal window appears in the background, causing inconvenience for users.

    Steps to Reproduce:

    1. Navigate to the Media Library.
    2. Attempt to select a folder.

    Expected Behavior: The modal window of the Real Media Library (Free) plugin should appear in the foreground, allowing users to interact with it seamlessly.

    Actual Behavior: The modal window appears in the background, making it difficult for users to engage with the plugin’s features effectively.

    This issue hinders the user experience, and I am seeking a solution or workaround to ensure that the Real Media Library (Free) plugin’s modal window consistently appears in the foreground during folder selection in the media library.

    Thank you for your assistance in resolving this matter.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Matthias Günter

    (@mguenter)

    Hey @brcmol!

    Unfortunately, I cannot reproduce the issue on a fresh WordPress installation. Can you please share short screencast video showing the issue?

    Thread Starter brcmol

    (@brcmol)

    Thanks for your answer. Here is the video. The RML windows appears in the background.

    Plugin Contributor Matthias Günter

    (@mguenter)

    Hi again!

    See https://i.imgur.com/hPGDJ9F.png. I have just created a complete new WordPress website and cannot reproduce the issue. Can you please try to deactivate all other plugins temporarily and check which plugin is causing issues?

Viewing 3 replies - 1 through 3 (of 3 total)
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