• Resolved supportowpok

    (@supportowpok)


    Hello,

    i noticed that the lower price method get the lower variation price in past 30days and not the real lower price.
    An example: price is set to €10.00, in a middle day of 30 days period I make one price change to €20.00, in this scenario the plugin get €20.00 as lower price of past 30 days but the real lower price is instead €10,00.
    So i’m asking if is there a method to take the real lower price if there is not variation price lower than the last price before the 30 days period?

    Thanks
    Stefano

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Marin Matosevic

    (@marinmatosevic)

    Hi Stefano,

    Thank you for reaching out and explaining the issue. It sounds like the plugin might not be capturing the lowest price correctly over the specified period. To better understand and resolve this issue, could you please provide the following:

    1. A screenshot of the Lowest Price settings page.
    2. A screenshot of the Product Price History table that shows all recorded prices along with their respective dates.
    3. A link to the product page in question.

    These details will help us to diagnose the issue more accurately and suggest a proper solution.

    Thread Starter supportowpok

    (@supportowpok)

    Hi Marin,

    thanks for the reply, here the screen:

    1 lowest price setting page https://ibb.co/mJkbqVV
    2 Product price history table of a example product: https://ibb.co/8rfzbyC
    3 product page: https://tmp2.polito.eu/bambini-9-36-mesi/bambino-9-36-mesi/gilet-imbottito-leggero-2329698800800/

    Thanks

    Plugin Author Marin Matosevic

    (@marinmatosevic)

    Thanks for the screenshots. It seems to be alright. The product was put on sale on May 10th, and the lowest price within the 30 days prior to the sale was €23.95, dating back to May 8th.

    Thread Starter supportowpok

    (@supportowpok)

    Yes but the real lower price was € 16.76 added on April 9, until May 8th when the price was changed to €23.95, in this case the real lower price in past 30 days was € 16.76 right?

    Plugin Author Marin Matosevic

    (@marinmatosevic)

    Yes, you are right. The plugin currently identifies the lowest price from all the price changes that occurred in the 30-day period prior to the start of the sale. If there are no price changes during this period, it defaults to the last known price.

    I will discuss this issue with our team, and we plan to address it in the next update of the plugin.

    Thread Starter supportowpok

    (@supportowpok)

    Ok thanks Marin!

    Plugin Author Marin Matosevic

    (@marinmatosevic)

    Hi Stefano,

    Please update the plugin to the latest version, 2.4.4, as the issue has been resolved. Thank you for bringing this to our attention!

    Thread Starter supportowpok

    (@supportowpok)

    Hi Marin,

    i saw the update and now it work!

    Thanks again

    Stefano

    Plugin Author Marin Matosevic

    (@marinmatosevic)

    Great! ?? If you find the plugin useful and would like to share your experience, it would be wonderful if you could leave a review. We truly appreciate your feedback!

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘real lower price in past 30 days’ is closed to new replies.