Readme first!
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Want to make some customizations to the invoice template?
The FAQ already answers the common ones.Trouble with logo showing red cross on PDF?
This is a well known problem of mPDF, but it should be easy to fix by following below steps.- Enable mPDF debugging option and check for any errors.
- Some types of PNG images aren’t compatible with mPDF. Please try to save image as JPG and try again.
- Convert image to base64 by using the example filter on the FAQ page.
- For more possible solutions check here or here.
Having issues (blank screens) while generating PDF invoices?
Make sure to follow or try below steps before creating a new topic. If you create a new topic, please leave as much information as possible.</p>- Allocate at least 128M preferably 256M depending on how much plugins you have installed.
- Enable debugging within General Settings tab to output errors. Not recommended on live site.
- Try to update the plugin to the latest version. Backup plugin if you made some customizations in code.
Did not find a solution? Follow below steps to get a solution as quickly as possible!
- Which PHP version are you using?
- Enable WordPres debugging by adding
define( 'WP_DEBUG', true );to wp-config.php file(root folder) and tell us which errors you get. - Enable mPDF debugging within General settings tab, manually create invoice within Edit Order page and tell us which errors you get.
- Disable all other plugins to ensure there is no conflict.
Do not post in this thread!
- The topic ‘Readme first!’ is closed to new replies.
