• Plugin Author Bas Elbers

    (@baaaaas)


    Want to make some customizations to the invoice template?
    The FAQ already answers the common ones.

    Trouble with logo showing red cross on PDF?
    This is a well known problem of mPDF, but it should be easy to fix by following below steps.

    • Enable mPDF debugging option and check for any errors. It should say what’s going on.
    • Some types of PNG images aren’t compatible with mPDF. Please try to save image as JPG and try again.
    • Convert image to base64 by using the example filter on the FAQ page.
    • For more possible solutions check here or here.

    Having issues (blank screens) while generating PDF invoices?
    Make sure to follow or try below steps before creating a new topic. If you create a new topic, please leave as much information as possible.

    • Allocate at least 64M, preferably 128M or more.
    • Enable debugging within General Settings tab to output errors. Not recommended on live site.
    • Try to update the plugin to the latest version. Backup plugin if you made some customizations in code.

    Do not post in this thread!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Having issues (blank screens) while generating PDF invoices?
    When I generate pdf invoice, it gets blank screens.
    I also do what your recommendation, but it still get blank screen.
    Please help about this issue.

    Thanks.

    • This reply was modified 8 years, 2 months ago by chhaykongti.
    Plugin Author Bas Elbers

    (@baaaaas)

    Do not post in this thread!

Viewing 2 replies - 1 through 2 (of 2 total)
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