Read/Unread issue

  • Resolved bob19

    (@bob19)


    2 years, 5 months ago

    Hi,

    I have issue with read/unread entries.

    Case : After entries read, sometime it will be unread automatically. I dont know why.

    Is there log for whom users do read/unread?

    I connect it to NinjaTable.

    Fluent form Version 4.3.12
    Wordpress 6.0.2

    Thankyou

    • This topic was modified 2 years, 5 months ago by bob19.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Tahmid ul Karim

    (@tahmidulkarim)

    Hi @bob19,

    If you open an entry from the Form’s entries page then it will be marked as read. Also, a read entry doesn’t automatically get marked as unread. I guess there might be a caching issue on your site that is causing this issue. If you are using any caching plugins then I would suggest you to deactivate that temporarily and then test again.

    Thank you.

    Thread Starter bob19

    (@bob19)

    Hi, thankyou for respon.

    I don’t use any cache plugin in my website.

    Thankyou

    Thread Starter bob19

    (@bob19)

    Can i get logs who do read / unread?

    • This reply was modified 2 years, 5 months ago by bob19.
    Plugin Support Tahmid ul Karim

    (@tahmidulkarim)

    Hello @bob19,

    There isn’t any logs for read/unread. If you have other editors or admin on your site then possibilities are those users might view the entry of the Form and thus the entry will be marked as read. Also, it is possible to change the read to unread manually.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Read/Unread issue’ is closed to new replies.