Read this for before opening a ticket! :)

Hi everyone,

First off, we’d like to thank you all for using & supporting the development of Speed Booster Pack!

We are Optimocha, the new owners of this plugin since February 2019. We’re constantly developing this plugin to add more features or improve existing features. We see that the plugin code needs partial rewrites, and we’re doing our best to achieve this without disturbing the active users of SBP.

If you’ve got a bug to report, we’d like you to:

• Before everything, be sure that you tried disabling all options in the Advanced tab – especially the ones marked with “BETA”!
• State if the issue stems from a recent update or a fresh install.
• Tell us about your WordPress setup (like other plugins, the theme you’re using, and your hosting environment if you happen to know about it).
• Kindly refrain from reviewing the plugin immediately because of one issue. We really like to help everyone out! ??

You can also suggest new features, or volunteer as a translator and/or a beta tester. (Remember that feature suggestions, translators and beta testers are all eligible for discounts for our paid services over at Optimocha.com!)

We process support requests on this forum only. But if you need to get in touch with us directly for other reasons, you can get in touch with us here.

And, needless to say, be sure to check out our tailored speed optimization services. We’re proud to say that by July 2019, we’ve completed over 300 speed optimization jobs with 97% success and 99% satisfaction rates.

Have a great day, and thanks again for using Speed Booster Pack!