Read more inline doesn’t show the hidden text

  • Resolved mellysa

    (@mellysa)


    3 years, 2 months ago

    A few hours ago, I was still using read more plugin normally until I updated the plugins, and read more inline no longer works. I don’t know if anything has changed in the plugin’s code. Hope you check it out.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author edmon.parker

    (@edmonparker)

    Hi @mellysa,

    Thank you for connecting us.
    I checked your mentioned URL and there read more seems working correctly.
    Could you please give more details where and how can I see that issue

    Thread Starter mellysa

    (@mellysa)

    Hi Edmon,

    After reading your answer, I checked it with another browser and it works fine. However, when I tried many times with Chrome browser (both on computer and phone) it didn’t work. In particular, it works on Chrome incognito. I have tried it on other web browsers like Firefox, Safari,… all are fine except Chrome.

    M

    Hi guys,

    just to confirm that it is not an exception:

    I have exactly the same problem (since the new update!). With Microsoft edge it does not work at all.
    However, with Firefox it works.. (Can’t test other browsers rn..)

    A solution would be great ??

    Problem: https://elements.science/ -> Frontpage

    • This reply was modified 3 years, 2 months ago by fabian296.
    • This reply was modified 3 years, 2 months ago by fabian296.
    • This reply was modified 3 years, 2 months ago by fabian296.
    Plugin Author edmon.parker

    (@edmonparker)

    Dear @mellysa,
    Dear @fabian296,

    Could you please clear your browser cache?
    I think that is just cache we improved hidden data logic and in my option that is cache.

    Dear @fabian296
    If you have questions please write in separate tread support because every case can be very different

    Thread Starter mellysa

    (@mellysa)

    Okay, I cleared cache and ctrl+f5 it worked again. Thank you!

    kapsun

    (@kapsun)

    I have a similar issue the read more just toggles to read less but does not show the hidden content. No change done on the website except the update of the plugin.

    It works fine on Laptop/desktop but not on mobile. Even my customers are complaining Here is the URL. Am checking on chrome browser.

    https://unwindoutdoor.com/shop/delhi-to-leh-self-drive-road-trip/

Viewing 6 replies - 1 through 6 (of 6 total)
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