READ ME FIRST BEFORE WRITING A SUPPORT THREAD!

  • DEAR USERS,

    What Do I Do Before I Submit A Support Ticket/Thread?

    • Make sure you are running the latest version of the Popup Builder
    • Check our FAQ and Knowledgebase for the answer to your question.
    • Disable any additional 3rd party plugins you may be using to see if it fixes the issue.
    • If you cannot find the answer to your question, fill out this form and our support team will help.
    • NOTE: This forum is for our Free users, so if you are using our Pro version of the plugin, please, contact us by our email address to get private support: [email protected]

    How to describe the issue?

    • Make up clear and well-constructed questions to help developers get you right.
    • Provide the developers with your site URL (with our popups inserted) to get your issue correctly.
    • Please, make screenshots to specify where exactly you have the issue.

    We always will do our best to assist all of our users, doesn’t matter Free or PRO, please follow the suggestion bellow and we won’t be late with the answer.

    Thanks.

    The Popup Builder Team.
    https://popup-builder.com

    • This topic was modified 7 years, 10 months ago by Sygnoos.
    • This topic was modified 7 years, 10 months ago by Sygnoos.
  • The topic ‘READ ME FIRST BEFORE WRITING A SUPPORT THREAD!’ is closed to new replies.