read before posting

Thanks for using W3 Total Cache! Also, thanks to those who actively support other W3TC users!

The following are our guidelines for support:

1.Support is provided in the for non-premium (free) users only, issues related to your premium subscription or account should not be posted in the forum.
2.Search before posting a new topic
3. Be descriptive and use accurate titles
4. Keep posts on-topic and relevant
5. Be as patient and polite as possible
6. Check your post for replies frequently. The topic will be closed and marked as resolved after 7 days of inactivity.
7. Otherwise, close and resolve the topic yourself once you have a remedy so other users can benefit from your post.

For the long version of the community forum rules, click here.

Remember: As the community forum guidelines point out, this forum cannot be used as a ticketing system.

To contact the W3 EDGE support team directly, submit a request through the contact form within the plugin, Performance > Support or from the contact form from our webpage: https://www.w3-edge.com/contact/

• This topic was modified 6 years ago by bgdstr.