Reaction Buttons: Won’t Display; Settings Won’t Update

  • Resolved lesliedare

    (@lesliedare)


    3 years, 7 months ago

    The toggle for “on/off” in the settings will not stay on, and clicking the update button does not refresh the page.

    wp-admin/admin.php?page=sharethis-reaction-buttons

    Not surprisingly, the reaction buttons are not showing on posts, as I have tried to set them. Here is a post as an example:
    https://wernickmethod.org/lk-2021-04-peoria

    I had the same problem updating settings for Share/Follow Buttons, but it appears a plugin update fixed that.

    My core, theme, and plugins are all up to date.

    Thanks.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author ShareThis

    (@sharethis)

    Thanks so much for reaching out. As mentioned in the ShareThis Share Buttons support ticket I was able to solve your issue by:

    -I deactivated all your plugins (follow, reaction, share buttons)
    -Then reactivated the “ShareThis Share Buttons” plugin.
    -Used the “log in to account” feature using the credentials you provided.
    -Then I connected to your specific domain’s property from there.
    -Next I reactivated ShareThis Follow Buttons and ShareThis Reaction Buttons.
    -After that I enabled all the products you mentioned using.

    I will be looking into the issue that originally plagued your site in the meantime, but you should be good to go going forward.

Viewing 1 replies (of 1 total)
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