Re-send issue

  • NF

    (@nanasflowers)


    5 years ago

    Hello,

    I have an issue where when I re-send emails they get stuck in a re-send loop and send many many times… Is anyone else having this issue or have any clue what could be causing it?

    I’m at a total loss as to what it could be

Viewing 4 replies - 1 through 4 (of 4 total)
  • MailPoet

    (@mailpoet)

    Hi, there @nanasflowers,

    There was a bug in one of the templates and the cron processing method that resulted in duplicated sending for some customers.

    Can you please update to the latest version and see if the issue persists?

    Thanks!

    Thread Starter NF

    (@nanasflowers)

    @mailpoet

    I’ve been using the latest version (1.9.5) since it was released.

    I only noticed this issue with password reset emails for customers, if that makes any difference?

    Hi @mailpoet,

    I just noticed I was resending a mail repeatedly, but it only seemed to happen when I refreshed the log page.

    Turns out that because I had just resent one email and then refreshed the log page to see updates to the log, I was resending the mail with every refresh. This happens because a GET is used, without a redirect to a “clean” url (that only refreshes the log).

    To fix this, I would like to suggest after the action has taken place, to redirect to ‘admin.php?page=wpml_plugin_log’.

    Thread Starter NF

    (@nanasflowers)

    @mailpoet Have you seen the helpful suggestion above?

Viewing 4 replies - 1 through 4 (of 4 total)
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