Re-Protecting Fails (File Does Not Exist)

  • Resolved madmoneymike5

    (@madmoneymike5)


    2 years ago

    If I protect a file, then unprotect it, and finally, attempt to reprotect it, I get an error saying that the file I’m trying to protect doesn’t exist.

Viewing 1 replies (of 1 total)
  • Plugin Author WP Folio

    (@buildwps)

    Hi @madmoneymike5,

    Thank you for reaching out to us.

    At first glance, it could be something to do with your server configurations. We can’t reproduce the issue on our end…

    To assist you better, could you please provide us with the following information on the support email? As this could be your private data.

    • An actual file URL.
    • Some screenshots/screencasts showing the issue on your end.

    You might want to send these details to our support email – hello(at)preventdirectaccess.com so that our team can support you faster.

Viewing 1 replies (of 1 total)
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