• Resolved ma3ry

    (@ma3ry)


    I have re-ordered my testimonials but they don’t save. I am using wp-rocket caching plugin which I have purged, but testimonials will not show in the new order.

    • This topic was modified 5 years, 6 months ago by ma3ry.

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Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter ma3ry

    (@ma3ry)

    Sorry, I don’t know how to delete this.

    Hello @ma3ry,

    Thank you for reaching out to us!
    Can you please let me know why would you like to delete this? Did you solve the issue? If you did, you can leave this ticket and mark it as ‘Resolved’.

    If you did not, please let me know so I can help.

    Thank you,
    Mihaela

    Thread Starter ma3ry

    (@ma3ry)

    I originally could not re-order my testimonials in spite of having read in your FAQ’s that it was possible, so I started a topic. But I kept looking and finally found that there is an option that has to be selected to make re-ordering possible. When I found the solution I submitted the second post to say thank you, I found the problem and I changed the status to resolved.

    However, after re-ordering my testimonials I found that there is no “Save” button, and the testimonials on the front end do not reflect the new order I created on the back end.

    Since I could still edit both posts on this forum, and I had solved the first issue, I thought it would be most efficient if I simply changed the original issue to the current issue, and re-open the ticket, which I have done.

    Unfortunately I could not delete my second post.

    So please, how do I save the re-ordered testimonials?

    I have cleared cache and deactivated WP-Rocket, dumped history in two browsers, but the plugin is not saving the new order.

    Hello @ma3ry,

    There is no save button, but in order to keep the order you chose using drag and drop you will need to go to your Views > edit the view that displays your testimonials > Query > Order > and choose from there ‘menu order’ > save.

    Please let me know how it goes.

    All the best,
    Mihaela

    Thread Starter ma3ry

    (@ma3ry)

    Thank you very much. That worked!

    Happy to hear that worked!

Viewing 6 replies - 1 through 6 (of 6 total)
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