Re-authentication not working. . . repeatedly

  • Resolved gatehealing

    (@gatehealing)


    8 years, 5 months ago

    I have attempted to contact Monsterinsights directly, but cannot get a response. At all.

    I am having to reauthinticate my profile repeatedly. But it does not work, and my profile ID is not showing up. . . until it does, then it authenticates just fine.

    I can delete this plugin and just use my analytics account as a stand along with no problem, but it’s nice to have this avail in my WP dashboard.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author chriscct7

    (@chriscct7)

    Hi there,
    We only have 1 ticket which doesn’t appear to have any responses to it from you which we just found this morning in our spam filter. We’ve created another whitelist rule so it shouldn’t affect you again

    We’ve just replied to that ticket ??

    -Chris

    Thread Starter gatehealing

    (@gatehealing)

    Just saw the response. Sending info now.

Viewing 2 replies - 1 through 2 (of 2 total)
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