• Resolved Weis Digital

    (@niklas15)


    Hey, im using the free version. Unfortunately, the Google ratings are no longer displayed after the ratings have been updated. Can you solve the problem?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Lídia from Trustindex

    (@liditrudex)

    Hi @niklas15 ,

    Please send us the whole troubleshooting text!

    https://snipboard.io/i7nkuN.jpg

    Feel free to write us, if you need further assistance,

    Lídia

    Trustindex

    Thread Starter Weis Digital

    (@niklas15)

    Hey Lidia,

    here is the text:

    URL: https://eleonora-jarosch.de
    MySQL Version: 5.7.38
    WP Table Prefix: c5tnycxa0q
    WP Version: 6.2
    Server Name: eleonora-jarosch.de
    Cookie Domain: eleonora-jarosch.de
    CURL Library Present: Yes
    CSS path: /homepages/3/d839634605/htdocs/app839634789/wp-content/uploads/trustindex-google-widget.css
    
    PHP Info: 
    	Version: 7.4.33
    	Memory Usage: 133.55MB
    	Memory Limit: 1024M
    	Max Upload Size: 128M
    	Max Post Size: 128M
    	Allow URL fopen: On
    	Allow URL Include: Off
    	Display Errors: On
    	Max Script Execution Time: 30 seconds
    	WP_HTTP_BLOCK_EXTERNAL: not defined
    	WP_ACCESSIBLE_HOSTS: not defined
    
    Plugin: Widgets für Google Reviews
    Plugin Version: 8.1
    Options: 
    	active: 
    	version: 
    	page-details: Array
    		(
    		    [id] => ChIJ92G1hValuEcRZzWsPMkHbDg
    		    [name] => Psychotherapie für Kinder in Krefeld - Praxis Eleonora Jarosch
    		    [address] => Westwall 152, 47798 Krefeld, Germany
    		    [avatar_url] => https://lh3.googleusercontent.com/-bRD1De9Qv6M/AAAAAAAAAAI/AAAAAAAAAAA/BP5Av_Ht8IM/s160-c-k-mo/photo.jpg
    		    [rating_number] => 19
    		    [rating_score] => 5
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    		        (
    		            [0] => 1
    		            [1] => 2
    		            [2] => 3
    		            [3] => 4
    		            [4] => 5
    		        )
    		
    		    [only-ratings] => 1
    		)
    		
    	scss-set: light-background
    	lang: de
    	no-rating-text: 0
    	dateformat: j. F, Y.
    	rate-us: 1684403378
    	verified-icon: 0
    	enable-animation: 1
    	show-arrows: 1
    	content-saved-to: 8.1
    	show-reviewers-photo: 1
    	download-timestamp: 
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    	disable-font: 1
    	show-logos: 1
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    Reviews: Array
    	(
    	)
    	
    
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    • This reply was modified 1 year, 11 months ago by Weis Digital.
    Thread Starter Weis Digital

    (@niklas15)

    subscription-id:
    proxy-check:
    style-id: 4
    review-content:

    %reviewer_name%

    %reviewer_name%

    %created_at%

    %text%

    PLATFORM_NAME Gesamtbewertung RATING_SCORE von RATING_SCALE, basierend auf RATING_NUMBER Bewertungen
    filter: Array
    (
    [stars] => Array
    (
    [0] => 1
    [1] => 2
    [2] => 3
    [3] => 4
    [4] => 5
    )

    Plugin Support Lídia from Trustindex

    (@liditrudex)

    Hi @niklas15 !

    Please update the plugin to the latest version.

    If you turn on the auto update you’ll have the newest version right away.

    Feel free to write us, if you need further assistance,

    Lídia

    Trustindex

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘ratings are not displayed’ is closed to new replies.