Ratings and Reviews Not Showing

  • Resolved bcwash

    (@bcwash)


    5 years, 2 months ago

    I have ratings and reviews enabled, but it isn’t showing the options for any of my products. I have even disabled all plugins, and switched the a woocommerce theme and the 2019 theme with no luck. Any idea what’s going on?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Yuki K a11n.

    (@yukikatayama)

    Automattic Happiness Engineer

    Hey @bcwash,

    I took a look at your site and looks like you were able to resolve this (maybe cache?):


    Link to image: https://cld.wthms.co/aNJ5i4

    Thread Starter bcwash

    (@bcwash)

    I actually had to go to each individual product and then enable reviews for each one. I’m not sure if I have to do that every time I create a product, or not, but that is what fixed it this time.

    Plugin Support Yuki K a11n.

    (@yukikatayama)

    Automattic Happiness Engineer

    Hi,

    If you have this enabled under WooCommerce > Settings > Products > General:


    Link to image: https://cld.wthms.co/jktI9S

    then all products would automatically have the reviews featured enabled:


    Link to image: https://cld.wthms.co/sZMuo1

    If that is not getting ticked on the product level after enabling it in the global setting, there might be a theme or plugin conflict that is not allowing it to get selected automatically.

Viewing 3 replies - 1 through 3 (of 3 total)
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