Ratings and Reviews Module Errors

  • Hello BD Plugin Team,

    I have chosen BD Plugin viewing your website and feature list. For any business directory, Reviews are the key element for engaging visitors and establish authority.

    However, when I implemented Business Directory Ratings, I came across major bugs and missing features as below:

    1. When “Require email to unregistered users for Posting reviews” is enabled, The Ratings straightaway got published without email link verification to an unregistered user. This would attract spam reviews with invalid email ids.

    Also, there is no recaptcha option for the Ratings Form in recaptcha tab of BD Plugin.

    2. Another important feature why I opted BD Directory was “The ratings display in Google search results! Rate on custom options like Service, Food Quality, Atmosphere…whatever you want!” (from your website under Ratings and Reviews Feature Heading)

    However, I learned there are errors in some Google Snippet (structured data) Compatibility like Author field has not Type associated with it. It generates error in Google Search Console.

    More importantly, Average Ratings for the listing is not displayed on Google as I think the Field is not set for Google Structured Data Snippet.

    Lastly, as per your website, there is no option to add custom options in Feedback Forms.

    3. For a Large Directory, It would be beneficial to have an interface to list all Ratings posted on the website.

    Without the above The Directory Owner would never come to about how many ratings are there in total on the business directory.

    Also managing the ratings would be easy if there is an interface in the admin area.

    It would be really cumbersome to visit each listing to manage the ratings for that listing. Visualise if the directory has 1,00,000 Listings.

    Overall, Ratings and Reviews, the most important feature needs immediate attention to address above shortcomings.

    I am sure the new owners would acknowledge and take the necessary action on it.

    Thanks and Regards,
    Dhaval Paun

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support bobbied

    (@bobbied)

    Hi @smartcafirms

    Thanks so much for your post about these issues! Our team has been made aware of these things and we are working on a solution. Thank you for your patience as we work to get these things sorted out.

    Kind regards,

    ~Bobbie

    Thread Starter smartcafirms

    (@smartcafirms)

    Hello Bobbie,

    Its been a month since I asked for above, can you please give me an update on the progress?

    Also Is there a way I can list recent feedback on listing? may be with a shortcode. Because that is key to encourage more engagment and more reviewes.

    Let me know how to list latest/recent reviewes in a page.

    Thanks and Regards,
    Dhaval

    Plugin Support bobbied

    (@bobbied)

    Hi Dhaval,

    Thanks for following up here. With a small team and a big product roadmap, we have to pick new features based on the value they’ll add to the most users possible. We’re considering your suggestions for future development, but we can’t make any specific promises on timeframes right now as we definitely have a full plate of things people are asking for.

    For your new question, we don’t have that feature right now but it’s something I’ve added to the enhancement request list. Thank you for the suggestion!

    ~Bobbie

    Plugin Support bobbied

    (@bobbied)

    Hey @smartcafirms

    For the latest feature request, the recent listing ratings should be showing on your listing. The ratings don’t show in the excerpt of the listing because sometimes the comments can be too long. Is there somewhere else you’d like the ratings/comments to show?

    If you are not seeing the latest ratings/comments, please contact us directly. https://businessdirectoryplugin.com/contact/

    Thread Starter smartcafirms

    (@smartcafirms)

    Hello Bobbie,

    The features I requested in my original support above is not new features but the one you promised on your website.

    Also for recent feedback, I dont mean to list recent feedback on individual listing. But a widget or shortcode to showcase recent feedbacks on all listing so it can be
    demonstrated in sidebar or say for example below main directory page.

    Hope It’s clear now what I require is not feedbacks that an individual listing get and is displayed below that listing but all recent feedbacks displayed at defined places with widget or shortcode.

    Thanks and Regards,
    Dhaval

    Plugin Support bobbied

    (@bobbied)

    Hi Dhaval,

    Thank you for clarifying! I’ve added this as a feature request now! We appreciate the time you took to make the suggestion!

Viewing 6 replies - 1 through 6 (of 6 total)
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