Rating form is not displaying images

  • Resolved francoc30

    (@francoc30)


    3 years, 1 month ago

    Hi Josie,
    I just set up a new rating form. When I view the rating page, I can see the thumbnails. When I click on the thumbnail, the image window opens with the test image. But after I dismiss the test image box, no image is displayed. Even when I press Next or Previous button, no images are shown.

    I also try the previously-work rating forms, same issue. No image display.

    I have been setting up these rating forms for a few months now. Everything worked, until now. My WP version is 5.8.3; EntryWizard: Version 1.3.25; EWZ-Rating Version 1.1.22

    This is the first time creating a rating form with version 1.3.25.

    Please advise. I need this issue resolved ASAP, as judging date is coming up in a few days. Thanks.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Josie Stauffer

    (@joanne123)

    1. Are you running a php version of at least 7?

    2. When you click OK under the test image, what exactly do you see? A black screen? An “Image File not Found” message? A “broken image” icon?

    3. Is there anything useful in the javascript console messages (right-click on window, select “inspect” then “console”? ) Try this with both windows. In the image window only parts of the window will respond.

    Thread Starter francoc30

    (@francoc30)

    Thanks for the quick response. I am on php 7.4 The image screen is showing the background color and not messages. In the Console of the Developer Tool, there is just one entry: JQMIGRATE: Migrate is installed, version 3.3.2, nothing else.

    In any case, I discover there is a conflict with lazy load function from W3 Total Cache. Once I disable the lazy load feature, images are shown in the image window. Is there anyway to make both works together? Is Entrywizard not compatible with all lazy load functions in any plugins? Are you aware of any plugins that have lazy load feature compatible with EWZ?

    Plugin Author Josie Stauffer

    (@joanne123)

    I’m afraid entrywizard is not guaranteed to work with any caching plugins.
    It requires users to be logged-in, and (at least the last time I looked into it) caching is not recommended when content is not the same for all users.

    Thread Starter francoc30

    (@francoc30)

    Noted and thanks.

Viewing 4 replies - 1 through 4 (of 4 total)
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