• Resolved dsawyers

    (@dsawyers)


    We just put the store in the DHL production mode and we have an item that weights a fraction of an pound. (0.125 lbs) and is roughly 12″x12″ and relatively flat (we’re calling it an inch)

    It seems to be sending out the correct info but DHL is returning crazy weights.

    <Pieces>
    <Piece><PieceID>1</PieceID><PackageTypeCode>BOX</PackageTypeCode><Height>3</Height><Depth>30</Depth><Width>30</Width><Weight>0.057</Weight></Piece>
    </Pieces>

    it’s coming back saying the weight is 71+ lbs

    <QtdShp>
    <GlobalProductCode>M</GlobalProductCode>
    <LocalProductCode>M</LocalProductCode>
    <ProductShortName>EXPRESS 10:30</ProductShortName>
    <LocalProductName>EXPRESS 10:30 NONDOC</LocalProductName>
    <NetworkTypeCode>TD</NetworkTypeCode>
    <POfferedCustAgreement>N</POfferedCustAgreement>
    <TransInd>Y</TransInd>
    <PickupDate>2018-06-20</PickupDate>
    <PickupCutoffTime>PT16H</PickupCutoffTime>
    <BookingTime>PT15H</BookingTime>
    <CurrencyCode>USD</CurrencyCode>
    <ExchangeRate>1.000000</ExchangeRate>
    <WeightCharge>71.720</WeightCharge>
    <WeightChargeTax>0.000</WeightChargeTax>
    <TotalTransitDays>1</TotalTransitDays>
    <PickupPostalLocAddDays>0</PickupPostalLocAddDays>
    <DeliveryPostalLocAddDays>0</DeliveryPostalLocAddDays>
    <PickupNonDHLCourierCode> </PickupNonDHLCourierCode>
    <DeliveryNonDHLCourierCode> </DeliveryNonDHLCourierCode>
    <DeliveryDate>2018-06-21</DeliveryDate>
    <DeliveryTime>PT10H30M</DeliveryTime>
    <DimensionalWeight>1.190</DimensionalWeight>
    <WeightUnit>LB</WeightUnit>
    <PickupDayOfWeekNum>3</PickupDayOfWeekNum>
    <DestinationDayOfWeekNum>4</DestinationDayOfWeekNum>
    <QtdShpExChrg>
    <SpecialServiceType>YJ</SpecialServiceType>
    <LocalServiceType>YJ</LocalServiceType>
    <GlobalServiceName>10:30 PREMIUM</GlobalServiceName>
    <LocalServiceTypeName>10:30 PREMIUM</LocalServiceTypeName>
    <SOfferedCustAgreement>N</SOfferedCustAgreement>
    <ChargeCodeType>SCH</ChargeCodeType>
    <CurrencyCode>USD</CurrencyCode>
    <ChargeValue>8.000</ChargeValue>
    <QtdSExtrChrgInAdCur>
    <ChargeValue>8.000</ChargeValue>
    <CurrencyCode>USD</CurrencyCode>
    <CurrencyRoleTypeCode>BILLC</CurrencyRoleTypeCode>
    </QtdSExtrChrgInAdCur>
    <QtdSExtrChrgInAdCur>
    <ChargeValue>8.000</ChargeValue>
    <CurrencyCode>USD</CurrencyCode>
    <CurrencyRoleTypeCode>PULCL</CurrencyRoleTypeCode>
    </QtdSExtrChrgInAdCur>
    <QtdSExtrChrgInAdCur>
    <ChargeValue>8.000</ChargeValue>
    <ChargeTaxRate>0.000</ChargeTaxRate>
    <CurrencyCode>USD</CurrencyCode>
    <CurrencyRoleTypeCode>BASEC</CurrencyRoleTypeCode>
    </QtdSExtrChrgInAdCur>
    </QtdShpExChrg>
    <QtdShpExChrg>
    <SpecialServiceType>FF</SpecialServiceType>
    <LocalServiceType>FF</LocalServiceType>
    <GlobalServiceName>FUEL SURCHARGE</GlobalServiceName>
    <LocalServiceTypeName>FUEL SURCHARGE</LocalServiceTypeName>
    <SOfferedCustAgreement>N</SOfferedCustAgreement>
    <ChargeCodeType>SCH</ChargeCodeType>
    <CurrencyCode>USD</CurrencyCode>
    <ChargeValue>6.180</ChargeValue>
    <QtdSExtrChrgInAdCur>
    <ChargeValue>6.180</ChargeValue>
    <CurrencyCode>USD</CurrencyCode>
    <CurrencyRoleTypeCode>BILLC</CurrencyRoleTypeCode>
    </QtdSExtrChrgInAdCur>
    <QtdSExtrChrgInAdCur>
    <ChargeValue>6.180</ChargeValue>
    <CurrencyCode>USD</CurrencyCode>
    <CurrencyRoleTypeCode>PULCL</CurrencyRoleTypeCode>
    </QtdSExtrChrgInAdCur>
    <QtdSExtrChrgInAdCur>
    <ChargeValue>6.180</ChargeValue>
    <ChargeTaxRate>0.000</ChargeTaxRate>
    <CurrencyCode>USD</CurrencyCode>
    <CurrencyRoleTypeCode>BASEC</CurrencyRoleTypeCode>
    </QtdSExtrChrgInAdCur>
    </QtdShpExChrg>
    <PricingDate>2018-06-20</PricingDate>
    <ShippingCharge>85.900</ShippingCharge>
    <TotalTaxAmount>0.000</TotalTaxAmount>
    <QtdSInAdCur>
    <CurrencyCode>USD</CurrencyCode>
    <CurrencyRoleTypeCode>BILLC</CurrencyRoleTypeCode>
    <WeightCharge>71.720</WeightCharge>
    <TotalAmount>85.900</TotalAmount>
    <TotalTaxAmount>0.000</TotalTaxAmount>
    <WeightChargeTax>0.000</WeightChargeTax>
    </QtdSInAdCur>
    <QtdSInAdCur>
    <CurrencyCode>USD</CurrencyCode>
    <CurrencyRoleTypeCode>PULCL</CurrencyRoleTypeCode>
    <WeightCharge>71.720</WeightCharge>
    <TotalAmount>85.900</TotalAmount>
    <TotalTaxAmount>0.000</TotalTaxAmount>
    <WeightChargeTax>0.000</WeightChargeTax>
    </QtdSInAdCur>
    <QtdSInAdCur>
    <ExchangeRate>1.000000</ExchangeRate>
    <CurrencyCode>USD</CurrencyCode>
    <CurrencyRoleTypeCode>BASEC</CurrencyRoleTypeCode>
    <WeightCharge>71.720</WeightCharge>
    <TotalAmount>85.900</TotalAmount>
    <TotalTaxAmount>0.000</TotalTaxAmount>
    <WeightChargeTax>0.000</WeightChargeTax>
    </QtdSInAdCur>
    </QtdShp>
    <QtdShp>
    <GlobalProductCode>Y</GlobalProductCode>
    <LocalProductCode>Y</LocalProductCode>
    <ProductShortName>EXPRESS 12:00</ProductShortName>
    <LocalProductName>EXPRESS 12:00 NONDOC</LocalProductName>
    <NetworkTypeCode>TD</NetworkTypeCode>
    <POfferedCustAgreement>N</POfferedCustAgreement>
    <TransInd>Y</TransInd>
    <PickupDate>2018-06-20</PickupDate>
    <PickupCutoffTime>PT16H</PickupCutoffTime>
    <BookingTime>PT15H</BookingTime>
    <CurrencyCode>USD</CurrencyCode>
    <ExchangeRate>1.000000</ExchangeRate>
    <WeightCharge>71.720</WeightCharge>
    <WeightChargeTax>0.000</WeightChargeTax>
    <TotalTransitDays>1</TotalTransitDays>
    <PickupPostalLocAddDays>0</PickupPostalLocAddDays>
    <DeliveryPostalLocAddDays>0</DeliveryPostalLocAddDays>
    <PickupNonDHLCourierCode> </PickupNonDHLCourierCode>
    <DeliveryNonDHLCourierCode> </DeliveryNonDHLCourierCode>
    <DeliveryDate>2018-06-21</DeliveryDate>
    <DeliveryTime>PT12H</DeliveryTime>
    <DimensionalWeight>1.190</DimensionalWeight>
    <WeightUnit>LB</WeightUnit>
    <PickupDayOfWeekNum>3</PickupDayOfWeekNum>
    <DestinationDayOfWeekNum>4</DestinationDayOfWeekNum>
    <QtdShpExChrg>
    <SpecialServiceType>FF</SpecialServiceType>
    <LocalServiceType>FF</LocalServiceType>
    <GlobalServiceName>FUEL SURCHARGE</GlobalServiceName>
    <LocalServiceTypeName>FUEL SURCHARGE</LocalServiceTypeName>
    <SOfferedCustAgreement>N</SOfferedCustAgreement>
    <ChargeCodeType>SCH</ChargeCodeType>
    <CurrencyCode>USD</CurrencyCode>
    <ChargeValue>6.020</ChargeValue>
    <QtdSExtrChrgInAdCur>
    <ChargeValue>6.020</ChargeValue>
    <CurrencyCode>USD</CurrencyCode>
    <CurrencyRoleTypeCode>BILLC</CurrencyRoleTypeCode>
    </QtdSExtrChrgInAdCur>
    <QtdSExtrChrgInAdCur>
    <ChargeValue>6.020</ChargeValue>
    <CurrencyCode>USD</CurrencyCode>
    <CurrencyRoleTypeCode>PULCL</CurrencyRoleTypeCode>
    </QtdSExtrChrgInAdCur>
    <QtdSExtrChrgInAdCur>
    <ChargeValue>6.020</ChargeValue>
    <ChargeTaxRate>0.000</ChargeTaxRate>
    <CurrencyCode>USD</CurrencyCode>
    <CurrencyRoleTypeCode>BASEC</CurrencyRoleTypeCode>
    </QtdSExtrChrgInAdCur>
    </QtdShpExChrg>
    <QtdShpExChrg>
    <SpecialServiceType>YK</SpecialServiceType>
    <LocalServiceType>YK</LocalServiceType>
    <GlobalServiceName>12:00 PREMIUM</GlobalServiceName>
    <LocalServiceTypeName>12:00 PREMIUM</LocalServiceTypeName>
    <SOfferedCustAgreement>N</SOfferedCustAgreement>
    <ChargeCodeType>SCH</ChargeCodeType>
    <CurrencyCode>USD</CurrencyCode>
    <ChargeValue>6.000</ChargeValue>
    <QtdSExtrChrgInAdCur>
    <ChargeValue>6.000</ChargeValue>
    <CurrencyCode>USD</CurrencyCode>
    <CurrencyRoleTypeCode>BILLC</CurrencyRoleTypeCode>
    </QtdSExtrChrgInAdCur>
    <QtdSExtrChrgInAdCur>
    <ChargeValue>6.000</ChargeValue>
    <CurrencyCode>USD</CurrencyCode>
    <CurrencyRoleTypeCode>PULCL</CurrencyRoleTypeCode>
    </QtdSExtrChrgInAdCur>
    <QtdSExtrChrgInAdCur>
    <ChargeValue>6.000</ChargeValue>
    <ChargeTaxRate>0.000</ChargeTaxRate>
    <CurrencyCode>USD</CurrencyCode>
    <CurrencyRoleTypeCode>BASEC</CurrencyRoleTypeCode>
    </QtdSExtrChrgInAdCur>
    </QtdShpExChrg>
    <PricingDate>2018-06-20</PricingDate>
    <ShippingCharge>83.740</ShippingCharge>
    <TotalTaxAmount>0.000</TotalTaxAmount>
    <QtdSInAdCur>
    <CurrencyCode>USD</CurrencyCode>
    <CurrencyRoleTypeCode>BILLC</CurrencyRoleTypeCode>
    <WeightCharge>71.720</WeightCharge>
    <TotalAmount>83.740</TotalAmount>
    <TotalTaxAmount>0.000</TotalTaxAmount>
    <WeightChargeTax>0.000</WeightChargeTax>
    </QtdSInAdCur>
    <QtdSInAdCur>
    <CurrencyCode>USD</CurrencyCode>
    <CurrencyRoleTypeCode>PULCL</CurrencyRoleTypeCode>
    <WeightCharge>71.720</WeightCharge>
    <TotalAmount>83.740</TotalAmount>
    <TotalTaxAmount>0.000</TotalTaxAmount>
    <WeightChargeTax>0.000</WeightChargeTax>
    </QtdSInAdCur>
    <QtdSInAdCur>
    <ExchangeRate>1.000000</ExchangeRate>
    <CurrencyCode>USD</CurrencyCode>
    <CurrencyRoleTypeCode>BASEC</CurrencyRoleTypeCode>
    <WeightCharge>71.720</WeightCharge>
    <TotalAmount>83.740</TotalAmount>
    <TotalTaxAmount>0.000</TotalTaxAmount>
    <WeightChargeTax>0.000</WeightChargeTax>
    </QtdSInAdCur>
    </QtdShp>
    <QtdShp>
    <GlobalProductCode>P</GlobalProductCode>
    <LocalProductCode>P</LocalProductCode>
    <ProductShortName>EXPRESS WORLDWIDE</ProductShortName>
    <LocalProductName>EXPRESS WORLDWIDE NONDOC</LocalProductName>
    <NetworkTypeCode>TD</NetworkTypeCode>
    <POfferedCustAgreement>N</POfferedCustAgreement>
    <TransInd>Y</TransInd>
    <PickupDate>2018-06-20</PickupDate>
    <PickupCutoffTime>PT16H</PickupCutoffTime>
    <BookingTime>PT15H</BookingTime>
    <CurrencyCode>USD</CurrencyCode>
    <ExchangeRate>1.000000</ExchangeRate>
    <WeightCharge>71.720</WeightCharge>
    <WeightChargeTax>0.000</WeightChargeTax>
    <TotalTransitDays>1</TotalTransitDays>
    <PickupPostalLocAddDays>0</PickupPostalLocAddDays>
    <DeliveryPostalLocAddDays>0</DeliveryPostalLocAddDays>
    <PickupNonDHLCourierCode> </PickupNonDHLCourierCode>
    <DeliveryNonDHLCourierCode> </DeliveryNonDHLCourierCode>
    <DeliveryDate>2018-06-21</DeliveryDate>
    <DeliveryTime>PT23H59M</DeliveryTime>
    <DimensionalWeight>1.190</DimensionalWeight>
    <WeightUnit>LB</WeightUnit>
    <PickupDayOfWeekNum>3</PickupDayOfWeekNum>
    <DestinationDayOfWeekNum>4</DestinationDayOfWeekNum>
    <QtdShpExChrg>
    <SpecialServiceType>FF</SpecialServiceType>
    <LocalServiceType>FF</LocalServiceType>
    <GlobalServiceName>FUEL SURCHARGE</GlobalServiceName>
    <LocalServiceTypeName>FUEL SURCHARGE</LocalServiceTypeName>
    <SOfferedCustAgreement>N</SOfferedCustAgreement>
    <ChargeCodeType>SCH</ChargeCodeType>
    <CurrencyCode>USD</CurrencyCode>
    <ChargeValue>5.560</ChargeValue>
    <QtdSExtrChrgInAdCur>
    <ChargeValue>5.560</ChargeValue>
    <CurrencyCode>USD</CurrencyCode>
    <CurrencyRoleTypeCode>BILLC</CurrencyRoleTypeCode>
    </QtdSExtrChrgInAdCur>
    <QtdSExtrChrgInAdCur>
    <ChargeValue>5.560</ChargeValue>
    <CurrencyCode>USD</CurrencyCode>
    <CurrencyRoleTypeCode>PULCL</CurrencyRoleTypeCode>
    </QtdSExtrChrgInAdCur>
    <QtdSExtrChrgInAdCur>
    <ChargeValue>5.560</ChargeValue>
    <ChargeTaxRate>0.000</ChargeTaxRate>
    <CurrencyCode>USD</CurrencyCode>
    <CurrencyRoleTypeCode>BASEC</CurrencyRoleTypeCode>
    </QtdSExtrChrgInAdCur>
    </QtdShpExChrg>
    <PricingDate>2018-06-20</PricingDate>
    <ShippingCharge>77.280</ShippingCharge>
    <TotalTaxAmount>0.000</TotalTaxAmount>
    <QtdSInAdCur>
    <CurrencyCode>USD</CurrencyCode>
    <CurrencyRoleTypeCode>BILLC</CurrencyRoleTypeCode>
    <WeightCharge>71.720</WeightCharge>
    <TotalAmount>77.280</TotalAmount>
    <TotalTaxAmount>0.000</TotalTaxAmount>
    <WeightChargeTax>0.000</WeightChargeTax>
    </QtdSInAdCur>
    <QtdSInAdCur>
    <CurrencyCode>USD</CurrencyCode>
    <CurrencyRoleTypeCode>PULCL</CurrencyRoleTypeCode>
    <WeightCharge>71.720</WeightCharge>
    <TotalAmount>77.280</TotalAmount>
    <TotalTaxAmount>0.000</TotalTaxAmount>
    <WeightChargeTax>0.000</WeightChargeTax>
    </QtdSInAdCur>
    <QtdSInAdCur>
    <ExchangeRate>1.000000</ExchangeRate>
    <CurrencyCode>USD</CurrencyCode>
    <CurrencyRoleTypeCode>BASEC</CurrencyRoleTypeCode>
    <WeightCharge>71.720</WeightCharge>
    <TotalAmount>77.280</TotalAmount>
    <TotalTaxAmount>0.000</TotalTaxAmount>
    <WeightChargeTax>0.000</WeightChargeTax>
    </QtdSInAdCur>
    </QtdShp>
    </BkgDetails>
    <Srvs>
    <Srv>
    <GlobalProductCode>M</GlobalProductCode>
    <MrkSrv>
    <LocalProductCode>M</LocalProductCode>
    <ProductShortName>EXPRESS 10:30</ProductShortName>
    <LocalProductName>EXPRESS 10:30 NONDOC</LocalProductName>
    <ProductDesc>EXPRESS 10:30 NONDOC</ProductDesc>
    <NetworkTypeCode>TD</NetworkTypeCode>
    <POfferedCustAgreement>N</POfferedCustAgreement>
    <TransInd>Y</TransInd>
    </MrkSrv>
    <MrkSrv>
    <LocalServiceType>YJ</LocalServiceType>
    <GlobalServiceName>10:30 PREMIUM</GlobalServiceName>
    <LocalServiceTypeName>10:30 PREMIUM</LocalServiceTypeName>
    <SOfferedCustAgreement>N</SOfferedCustAgreement>
    <ChargeCodeType>SCH</ChargeCodeType>
    <MrkSrvInd>Y</MrkSrvInd>
    </MrkSrv>
    <MrkSrv>
    <LocalServiceType>FF</LocalServiceType>
    <GlobalServiceName>FUEL SURCHARGE</GlobalServiceName>
    <LocalServiceTypeName>FUEL SURCHARGE</LocalServiceTypeName>
    <SOfferedCustAgreement>N</SOfferedCustAgreement>
    <ChargeCodeType>SCH</ChargeCodeType>
    <MrkSrvInd>N</MrkSrvInd>
    </MrkSrv>
    </Srv>

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Rates returned are showing crazy weights’ is closed to new replies.