Rates returned are showing crazy weights
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We just put the store in the DHL production mode and we have an item that weights a fraction of an pound. (0.125 lbs) and is roughly 12″x12″ and relatively flat (we’re calling it an inch)
It seems to be sending out the correct info but DHL is returning crazy weights.
<Pieces>
<Piece><PieceID>1</PieceID><PackageTypeCode>BOX</PackageTypeCode><Height>3</Height><Depth>30</Depth><Width>30</Width><Weight>0.057</Weight></Piece>
</Pieces>it’s coming back saying the weight is 71+ lbs
<QtdShp>
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<LocalProductName>EXPRESS 10:30 NONDOC</LocalProductName>
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<TransInd>Y</TransInd>
<PickupDate>2018-06-20</PickupDate>
<PickupCutoffTime>PT16H</PickupCutoffTime>
<BookingTime>PT15H</BookingTime>
<CurrencyCode>USD</CurrencyCode>
<ExchangeRate>1.000000</ExchangeRate>
<WeightCharge>71.720</WeightCharge>
<WeightChargeTax>0.000</WeightChargeTax>
<TotalTransitDays>1</TotalTransitDays>
<PickupPostalLocAddDays>0</PickupPostalLocAddDays>
<DeliveryPostalLocAddDays>0</DeliveryPostalLocAddDays>
<PickupNonDHLCourierCode> </PickupNonDHLCourierCode>
<DeliveryNonDHLCourierCode> </DeliveryNonDHLCourierCode>
<DeliveryDate>2018-06-21</DeliveryDate>
<DeliveryTime>PT10H30M</DeliveryTime>
<DimensionalWeight>1.190</DimensionalWeight>
<WeightUnit>LB</WeightUnit>
<PickupDayOfWeekNum>3</PickupDayOfWeekNum>
<DestinationDayOfWeekNum>4</DestinationDayOfWeekNum>
<QtdShpExChrg>
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<ChargeCodeType>SCH</ChargeCodeType>
<CurrencyCode>USD</CurrencyCode>
<ChargeValue>8.000</ChargeValue>
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<ChargeValue>8.000</ChargeValue>
<CurrencyCode>USD</CurrencyCode>
<CurrencyRoleTypeCode>BILLC</CurrencyRoleTypeCode>
</QtdSExtrChrgInAdCur>
<QtdSExtrChrgInAdCur>
<ChargeValue>8.000</ChargeValue>
<CurrencyCode>USD</CurrencyCode>
<CurrencyRoleTypeCode>PULCL</CurrencyRoleTypeCode>
</QtdSExtrChrgInAdCur>
<QtdSExtrChrgInAdCur>
<ChargeValue>8.000</ChargeValue>
<ChargeTaxRate>0.000</ChargeTaxRate>
<CurrencyCode>USD</CurrencyCode>
<CurrencyRoleTypeCode>BASEC</CurrencyRoleTypeCode>
</QtdSExtrChrgInAdCur>
</QtdShpExChrg>
<QtdShpExChrg>
<SpecialServiceType>FF</SpecialServiceType>
<LocalServiceType>FF</LocalServiceType>
<GlobalServiceName>FUEL SURCHARGE</GlobalServiceName>
<LocalServiceTypeName>FUEL SURCHARGE</LocalServiceTypeName>
<SOfferedCustAgreement>N</SOfferedCustAgreement>
<ChargeCodeType>SCH</ChargeCodeType>
<CurrencyCode>USD</CurrencyCode>
<ChargeValue>6.180</ChargeValue>
<QtdSExtrChrgInAdCur>
<ChargeValue>6.180</ChargeValue>
<CurrencyCode>USD</CurrencyCode>
<CurrencyRoleTypeCode>BILLC</CurrencyRoleTypeCode>
</QtdSExtrChrgInAdCur>
<QtdSExtrChrgInAdCur>
<ChargeValue>6.180</ChargeValue>
<CurrencyCode>USD</CurrencyCode>
<CurrencyRoleTypeCode>PULCL</CurrencyRoleTypeCode>
</QtdSExtrChrgInAdCur>
<QtdSExtrChrgInAdCur>
<ChargeValue>6.180</ChargeValue>
<ChargeTaxRate>0.000</ChargeTaxRate>
<CurrencyCode>USD</CurrencyCode>
<CurrencyRoleTypeCode>BASEC</CurrencyRoleTypeCode>
</QtdSExtrChrgInAdCur>
</QtdShpExChrg>
<PricingDate>2018-06-20</PricingDate>
<ShippingCharge>85.900</ShippingCharge>
<TotalTaxAmount>0.000</TotalTaxAmount>
<QtdSInAdCur>
<CurrencyCode>USD</CurrencyCode>
<CurrencyRoleTypeCode>BILLC</CurrencyRoleTypeCode>
<WeightCharge>71.720</WeightCharge>
<TotalAmount>85.900</TotalAmount>
<TotalTaxAmount>0.000</TotalTaxAmount>
<WeightChargeTax>0.000</WeightChargeTax>
</QtdSInAdCur>
<QtdSInAdCur>
<CurrencyCode>USD</CurrencyCode>
<CurrencyRoleTypeCode>PULCL</CurrencyRoleTypeCode>
<WeightCharge>71.720</WeightCharge>
<TotalAmount>85.900</TotalAmount>
<TotalTaxAmount>0.000</TotalTaxAmount>
<WeightChargeTax>0.000</WeightChargeTax>
</QtdSInAdCur>
<QtdSInAdCur>
<ExchangeRate>1.000000</ExchangeRate>
<CurrencyCode>USD</CurrencyCode>
<CurrencyRoleTypeCode>BASEC</CurrencyRoleTypeCode>
<WeightCharge>71.720</WeightCharge>
<TotalAmount>85.900</TotalAmount>
<TotalTaxAmount>0.000</TotalTaxAmount>
<WeightChargeTax>0.000</WeightChargeTax>
</QtdSInAdCur>
</QtdShp>
<QtdShp>
<GlobalProductCode>Y</GlobalProductCode>
<LocalProductCode>Y</LocalProductCode>
<ProductShortName>EXPRESS 12:00</ProductShortName>
<LocalProductName>EXPRESS 12:00 NONDOC</LocalProductName>
<NetworkTypeCode>TD</NetworkTypeCode>
<POfferedCustAgreement>N</POfferedCustAgreement>
<TransInd>Y</TransInd>
<PickupDate>2018-06-20</PickupDate>
<PickupCutoffTime>PT16H</PickupCutoffTime>
<BookingTime>PT15H</BookingTime>
<CurrencyCode>USD</CurrencyCode>
<ExchangeRate>1.000000</ExchangeRate>
<WeightCharge>71.720</WeightCharge>
<WeightChargeTax>0.000</WeightChargeTax>
<TotalTransitDays>1</TotalTransitDays>
<PickupPostalLocAddDays>0</PickupPostalLocAddDays>
<DeliveryPostalLocAddDays>0</DeliveryPostalLocAddDays>
<PickupNonDHLCourierCode> </PickupNonDHLCourierCode>
<DeliveryNonDHLCourierCode> </DeliveryNonDHLCourierCode>
<DeliveryDate>2018-06-21</DeliveryDate>
<DeliveryTime>PT12H</DeliveryTime>
<DimensionalWeight>1.190</DimensionalWeight>
<WeightUnit>LB</WeightUnit>
<PickupDayOfWeekNum>3</PickupDayOfWeekNum>
<DestinationDayOfWeekNum>4</DestinationDayOfWeekNum>
<QtdShpExChrg>
<SpecialServiceType>FF</SpecialServiceType>
<LocalServiceType>FF</LocalServiceType>
<GlobalServiceName>FUEL SURCHARGE</GlobalServiceName>
<LocalServiceTypeName>FUEL SURCHARGE</LocalServiceTypeName>
<SOfferedCustAgreement>N</SOfferedCustAgreement>
<ChargeCodeType>SCH</ChargeCodeType>
<CurrencyCode>USD</CurrencyCode>
<ChargeValue>6.020</ChargeValue>
<QtdSExtrChrgInAdCur>
<ChargeValue>6.020</ChargeValue>
<CurrencyCode>USD</CurrencyCode>
<CurrencyRoleTypeCode>BILLC</CurrencyRoleTypeCode>
</QtdSExtrChrgInAdCur>
<QtdSExtrChrgInAdCur>
<ChargeValue>6.020</ChargeValue>
<CurrencyCode>USD</CurrencyCode>
<CurrencyRoleTypeCode>PULCL</CurrencyRoleTypeCode>
</QtdSExtrChrgInAdCur>
<QtdSExtrChrgInAdCur>
<ChargeValue>6.020</ChargeValue>
<ChargeTaxRate>0.000</ChargeTaxRate>
<CurrencyCode>USD</CurrencyCode>
<CurrencyRoleTypeCode>BASEC</CurrencyRoleTypeCode>
</QtdSExtrChrgInAdCur>
</QtdShpExChrg>
<QtdShpExChrg>
<SpecialServiceType>YK</SpecialServiceType>
<LocalServiceType>YK</LocalServiceType>
<GlobalServiceName>12:00 PREMIUM</GlobalServiceName>
<LocalServiceTypeName>12:00 PREMIUM</LocalServiceTypeName>
<SOfferedCustAgreement>N</SOfferedCustAgreement>
<ChargeCodeType>SCH</ChargeCodeType>
<CurrencyCode>USD</CurrencyCode>
<ChargeValue>6.000</ChargeValue>
<QtdSExtrChrgInAdCur>
<ChargeValue>6.000</ChargeValue>
<CurrencyCode>USD</CurrencyCode>
<CurrencyRoleTypeCode>BILLC</CurrencyRoleTypeCode>
</QtdSExtrChrgInAdCur>
<QtdSExtrChrgInAdCur>
<ChargeValue>6.000</ChargeValue>
<CurrencyCode>USD</CurrencyCode>
<CurrencyRoleTypeCode>PULCL</CurrencyRoleTypeCode>
</QtdSExtrChrgInAdCur>
<QtdSExtrChrgInAdCur>
<ChargeValue>6.000</ChargeValue>
<ChargeTaxRate>0.000</ChargeTaxRate>
<CurrencyCode>USD</CurrencyCode>
<CurrencyRoleTypeCode>BASEC</CurrencyRoleTypeCode>
</QtdSExtrChrgInAdCur>
</QtdShpExChrg>
<PricingDate>2018-06-20</PricingDate>
<ShippingCharge>83.740</ShippingCharge>
<TotalTaxAmount>0.000</TotalTaxAmount>
<QtdSInAdCur>
<CurrencyCode>USD</CurrencyCode>
<CurrencyRoleTypeCode>BILLC</CurrencyRoleTypeCode>
<WeightCharge>71.720</WeightCharge>
<TotalAmount>83.740</TotalAmount>
<TotalTaxAmount>0.000</TotalTaxAmount>
<WeightChargeTax>0.000</WeightChargeTax>
</QtdSInAdCur>
<QtdSInAdCur>
<CurrencyCode>USD</CurrencyCode>
<CurrencyRoleTypeCode>PULCL</CurrencyRoleTypeCode>
<WeightCharge>71.720</WeightCharge>
<TotalAmount>83.740</TotalAmount>
<TotalTaxAmount>0.000</TotalTaxAmount>
<WeightChargeTax>0.000</WeightChargeTax>
</QtdSInAdCur>
<QtdSInAdCur>
<ExchangeRate>1.000000</ExchangeRate>
<CurrencyCode>USD</CurrencyCode>
<CurrencyRoleTypeCode>BASEC</CurrencyRoleTypeCode>
<WeightCharge>71.720</WeightCharge>
<TotalAmount>83.740</TotalAmount>
<TotalTaxAmount>0.000</TotalTaxAmount>
<WeightChargeTax>0.000</WeightChargeTax>
</QtdSInAdCur>
</QtdShp>
<QtdShp>
<GlobalProductCode>P</GlobalProductCode>
<LocalProductCode>P</LocalProductCode>
<ProductShortName>EXPRESS WORLDWIDE</ProductShortName>
<LocalProductName>EXPRESS WORLDWIDE NONDOC</LocalProductName>
<NetworkTypeCode>TD</NetworkTypeCode>
<POfferedCustAgreement>N</POfferedCustAgreement>
<TransInd>Y</TransInd>
<PickupDate>2018-06-20</PickupDate>
<PickupCutoffTime>PT16H</PickupCutoffTime>
<BookingTime>PT15H</BookingTime>
<CurrencyCode>USD</CurrencyCode>
<ExchangeRate>1.000000</ExchangeRate>
<WeightCharge>71.720</WeightCharge>
<WeightChargeTax>0.000</WeightChargeTax>
<TotalTransitDays>1</TotalTransitDays>
<PickupPostalLocAddDays>0</PickupPostalLocAddDays>
<DeliveryPostalLocAddDays>0</DeliveryPostalLocAddDays>
<PickupNonDHLCourierCode> </PickupNonDHLCourierCode>
<DeliveryNonDHLCourierCode> </DeliveryNonDHLCourierCode>
<DeliveryDate>2018-06-21</DeliveryDate>
<DeliveryTime>PT23H59M</DeliveryTime>
<DimensionalWeight>1.190</DimensionalWeight>
<WeightUnit>LB</WeightUnit>
<PickupDayOfWeekNum>3</PickupDayOfWeekNum>
<DestinationDayOfWeekNum>4</DestinationDayOfWeekNum>
<QtdShpExChrg>
<SpecialServiceType>FF</SpecialServiceType>
<LocalServiceType>FF</LocalServiceType>
<GlobalServiceName>FUEL SURCHARGE</GlobalServiceName>
<LocalServiceTypeName>FUEL SURCHARGE</LocalServiceTypeName>
<SOfferedCustAgreement>N</SOfferedCustAgreement>
<ChargeCodeType>SCH</ChargeCodeType>
<CurrencyCode>USD</CurrencyCode>
<ChargeValue>5.560</ChargeValue>
<QtdSExtrChrgInAdCur>
<ChargeValue>5.560</ChargeValue>
<CurrencyCode>USD</CurrencyCode>
<CurrencyRoleTypeCode>BILLC</CurrencyRoleTypeCode>
</QtdSExtrChrgInAdCur>
<QtdSExtrChrgInAdCur>
<ChargeValue>5.560</ChargeValue>
<CurrencyCode>USD</CurrencyCode>
<CurrencyRoleTypeCode>PULCL</CurrencyRoleTypeCode>
</QtdSExtrChrgInAdCur>
<QtdSExtrChrgInAdCur>
<ChargeValue>5.560</ChargeValue>
<ChargeTaxRate>0.000</ChargeTaxRate>
<CurrencyCode>USD</CurrencyCode>
<CurrencyRoleTypeCode>BASEC</CurrencyRoleTypeCode>
</QtdSExtrChrgInAdCur>
</QtdShpExChrg>
<PricingDate>2018-06-20</PricingDate>
<ShippingCharge>77.280</ShippingCharge>
<TotalTaxAmount>0.000</TotalTaxAmount>
<QtdSInAdCur>
<CurrencyCode>USD</CurrencyCode>
<CurrencyRoleTypeCode>BILLC</CurrencyRoleTypeCode>
<WeightCharge>71.720</WeightCharge>
<TotalAmount>77.280</TotalAmount>
<TotalTaxAmount>0.000</TotalTaxAmount>
<WeightChargeTax>0.000</WeightChargeTax>
</QtdSInAdCur>
<QtdSInAdCur>
<CurrencyCode>USD</CurrencyCode>
<CurrencyRoleTypeCode>PULCL</CurrencyRoleTypeCode>
<WeightCharge>71.720</WeightCharge>
<TotalAmount>77.280</TotalAmount>
<TotalTaxAmount>0.000</TotalTaxAmount>
<WeightChargeTax>0.000</WeightChargeTax>
</QtdSInAdCur>
<QtdSInAdCur>
<ExchangeRate>1.000000</ExchangeRate>
<CurrencyCode>USD</CurrencyCode>
<CurrencyRoleTypeCode>BASEC</CurrencyRoleTypeCode>
<WeightCharge>71.720</WeightCharge>
<TotalAmount>77.280</TotalAmount>
<TotalTaxAmount>0.000</TotalTaxAmount>
<WeightChargeTax>0.000</WeightChargeTax>
</QtdSInAdCur>
</QtdShp>
</BkgDetails>
<Srvs>
<Srv>
<GlobalProductCode>M</GlobalProductCode>
<MrkSrv>
<LocalProductCode>M</LocalProductCode>
<ProductShortName>EXPRESS 10:30</ProductShortName>
<LocalProductName>EXPRESS 10:30 NONDOC</LocalProductName>
<ProductDesc>EXPRESS 10:30 NONDOC</ProductDesc>
<NetworkTypeCode>TD</NetworkTypeCode>
<POfferedCustAgreement>N</POfferedCustAgreement>
<TransInd>Y</TransInd>
</MrkSrv>
<MrkSrv>
<LocalServiceType>YJ</LocalServiceType>
<GlobalServiceName>10:30 PREMIUM</GlobalServiceName>
<LocalServiceTypeName>10:30 PREMIUM</LocalServiceTypeName>
<SOfferedCustAgreement>N</SOfferedCustAgreement>
<ChargeCodeType>SCH</ChargeCodeType>
<MrkSrvInd>Y</MrkSrvInd>
</MrkSrv>
<MrkSrv>
<LocalServiceType>FF</LocalServiceType>
<GlobalServiceName>FUEL SURCHARGE</GlobalServiceName>
<LocalServiceTypeName>FUEL SURCHARGE</LocalServiceTypeName>
<SOfferedCustAgreement>N</SOfferedCustAgreement>
<ChargeCodeType>SCH</ChargeCodeType>
<MrkSrvInd>N</MrkSrvInd>
</MrkSrv>
</Srv>The page I need help with: [log in to see the link]
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