Rates are wrong, package requirements are wrong
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The rates that I am getting from your app for UPS shipments do not jive with the rates that we get on UPS World Ship for the same shipment. The other problem we are having is the app asks for packaging but only sees USPS packaging so we can’t process the prder. I had to disable your app so that I don’t get any more orders with the UPS option selected. Please tell me how to rectify this situation so that I can continue using your app. It would be a poor decision for me to go to your premium version if I can’t get the basic version to work.
The page I need help with: [log in to see the link]
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