Rankmath disables plugins

  • smoke12

    (@smoke12)


    9 months ago

    Since we started using Rankmath, every now and then all plugins are disabled except Rankmath itself. We have already lost a lot of income because of this.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Rank Math Support

    (@rankmathsupport)

    Hello @smoke12,
    ?
    Thank you for contacting Rank Math support and sorry for the inconvenience caused.
    ?
    Please note that Rank Math can’t disable the plugins of your site. There must have been some error on the site that disabled the plugins. Please check with your host if there was a critical error on the site that disabled the plugins. If there was, please share it with us so we can help you investigate this further.
    ?
    Looking forward to helping you.

    Thread Starter smoke12

    (@smoke12)

    Well, it does. I check the log files and the PRO plugin cant automatic update. This gives an error, because of this error, plugins will be disabled…

    Plugin Support Rank Math Support

    (@rankmathsupport)

    Hello @smoke12,
    ?
    Can you please share the exact error with us so we can check this further?
    ?
    Looking forward to helping you.

    We’re having the same issue on many sites. When we turn off auto updates for rankmath, the issue does not come back. It appears happen when auto updates to rankmath occur.

    Plugin Support Rank Math Support

    (@rankmathsupport)

    Hello @veridianmarketing,
    ?
    Thank you for contacting Rank Math support.
    ?
    Please check the error log and share the error that is logged when the plugins are disabled.
    ?
    Looking forward to helping you.

Viewing 5 replies - 1 through 5 (of 5 total)
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