• Resolved nimonogi

    (@nimonogi)


    Hello,

    Google analytics are not automatically updalting on my website. If I do it manually it works but not automatically.

    I have looked under Scheduled Action and I can’t see a pending or completed task for rank_math/analytics/data_fetch

    How can I add this action so my google analytics gets updated?

    Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Rank Math Support

    (@rankmathsupport)

    Hello @nimonogi,
    ?
    Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.
    ?
    In this case, please check if the cron jobs are working properly on your website as the data should be fetched every 3 days (Rank Math PRO).
    ?
    In order to fetch the data correctly and consistently, you need to have the cron jobs working and enabled in your installation. You can also get in touch with your web host to ensure that they are working properly on your site.
    ?
    Here’s a link for more information:
    https://rankmath.com/kb/analytics-issues/#num-2-check-the-cron-job
    ?
    Let us know how this goes.

    Thread Starter nimonogi

    (@nimonogi)

    Only Pro version fetch data automatically?

    Plugin Support Rank Math Support

    (@rankmathsupport)

    Hello @nimonogi,
    ?
    In the PRO version of the plugin, Rank Math auto-fetches the data every 3 days whereas it is 1 week for the free version of the plugin.
    ?
    However, Rank Math automatically creates the pending scheduled action when you connect your Google account with Rank Math. Since the action is missing on your website, please try to follow this guide to reconnect your Google account and see if that works for you:
    https://rankmath.com/kb/analytics-issues/#expired-google-oauth-token
    ?
    Let us know how it goes. Looking forward to helping you.

Viewing 3 replies - 1 through 3 (of 3 total)
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