• Resolved futurecityevents

    (@futurecityevents)


    Hi, I have 2 separate issues:

    1. In the Edit Media section with Rank Math activated, when i try and change an image file name the update wheel keeps turning indefinitely with no change to file name. With Rank Math deactivated the issue is resolved and the image file name is changed.
    2. In the Media Library with Rank Math deactivated, when i try and change an image file name, whether it is a single file or in bulk no changes happen after clicking check box next to file and clicking update

    I have deactivated all other plugins and changed theme and issue is between Rank Math and Phoenix

    TIA

    Aaron

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author crossi72

    (@crossi72)

    Hi @futurecityevents,
    I tested Rank Math compatibility on my development server and everything seems ok, can you tell me which action did you choose (rename, rename and retitle, …)?

    Thank you for reporting
    C.

    Thread Starter futurecityevents

    (@futurecityevents)

    Hi C, thanks for getting back so quickly (unlike rank math!!)

    so what i’ve released about point 1. is that it does actually change the file name but if i press the update button again without changing the file name a second time it will continue to indefinitely update ….. but that’s not a problem as the action is then complete / file renamed so i can move onto the next image so all good!

    regarding point 2. in Media Library i just try and rename the file under ‘Filename’ and press update but it just reverts back to the original file name. This would save me going into Edit Media plus i could make bulk changes to my images

    TIA

    Aaron

    Plugin Author crossi72

    (@crossi72)

    It seems that you didn’t select the action, so Phoenix Media Raname can’t work, you have to select which bulk operation you want to use: rename, rename and retitle, rename from post, retitle from post, rename and retitle from post

    Lat me know if this is the origin of the issue or if there is an error somewhere in Phoenix Media Rename

    Thank you
    C.

    Thread Starter futurecityevents

    (@futurecityevents)

    Ahhhh ….. , sorry totally missed that!

    Thanks for all your speedy help, other companies could learn a thing or 2!!

    Cheers

    A

    Plugin Author crossi72

    (@crossi72)

    I just released version 3.12.5 that adds a warning if the Apply button is pressed when no action is selected, so that the bulk action use will be clearer.

    Hope this will help!
    C.

    Thread Starter futurecityevents

    (@futurecityevents)

    Tried and tested sir! Bravo!!

    Thanks for all the help, including very handy update!!

    A

    Plugin Author crossi72

    (@crossi72)

    Thanks to you, who helped improve Phoenix Media Rename!

    C.

Viewing 7 replies - 1 through 7 (of 7 total)
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