Randomly paid shipping method is not passing to order placed

  • Resolved Vidish

    (@vidishp)


    10 months, 3 weeks ago

    Hello,

    We are facing an issue where if some customers are choosing Fedex paid method, then it automatically switches to free shipping. Can you please help?

    Thank you,

    Vidish

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support WojtekPS

    (@wojtekpyrgies)

    Hi @vidishp,

    Thank you for contacting us and we apologize for the long waiting time for an answer. 

    Could you write to us directly at https://octolize.com/support/?using “Pre-sale question” as a subject?

    To resolve this issue,?we may need some information that?cannot be posted?on this forum.

    Regards,

    Wojtek 

    Plugin Support WojtekPS

    (@wojtekpyrgies)

    This topic was addressed in our support, so I mark it as resolved on this forum.

    Regards,?

    Wojtek

Viewing 2 replies - 1 through 2 (of 2 total)
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