Subject: Addressing Your Concerns and Offering Support for a Better Experience
Hello @doingbusinessas,
I hope this message finds you well. First and foremost, I would like to express our sincere gratitude for using our plugin and taking the time to share your feedback. We value all user opinions, both positive and negative, as they contribute to our continuous improvement efforts.
I’m truly sorry to hear about the inconvenience you’ve experienced with the plugin. Our primary goal is to provide a seamless and reliable experience for all users, and it’s disappointing to learn that you’ve encountered issues on the front end.
I want to assure you that we are here to help resolve any concerns you may have. Before assuming that there’s a problem, it might be beneficial to reach out to our support team. We offer dedicated support for our free users through our email address: realwebcare[@]gmail[.]com. Our support team is well-equipped to address any technical issues or unexpected behavior that you might come across.
Additionally, I’d like to let you know that we also offer a complimentary service where, if you’re comfortable, you can share your WP admin login details, and we will assist in setting up the plugin correctly at no extra cost. We understand that technical issues can sometimes be complex, and we’re committed to ensuring that you have a positive experience with our plugin.
Ultimately, we genuinely want you to enjoy using our plugin, and your satisfaction is our priority. If you decide to give our support a chance, we’re confident that we can address the challenges you’ve faced and help you achieve the results you’re aiming for.
Thank you once again for your feedback, and please do not hesitate to get in touch with us. We’re here to support you every step of the way.
Best Regards,
Iftekhar Alam
Managing Partner
Realwebcare
