Random Variation Problem with Facebook/instagram
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Hello
There is something wrong since the last plugin update
My feed is refreshed daily and suddenly today, facebook commerce tells me there is an error on the feed and that 2 products where rejected , so i check the error and it shows me that there are 2 products with the same exact ID
I check the product : the product is a writing pen which has 3 variations in color: Black, Red & Blue
I check the feed file and i can see that the file has the Black twice and the Blue but not the red. The black which is twice in the feed file is basically a copy paste of the same product, with the same ID etc etc
So I was puzzled. I decided to disable to red to see what happens
so i do that and refresh the feed and update facebookLo and behold facebook tells me again that there are 2 items which were rejected.
I check the error and this time another product which has 4 variations, encounters the same problem. this specific product didn’t have any error in the previous refresh of the feed when i got the error for the black blue and red pen.The product is a drawing pencil and has 4 variations (HB, B, 2B, 4B)
I checked the feed file, same thing as before
i have 2 times the same variation (HB), the B is missing from the file, the 2B and 4B are present.I don’t know what is happening but this started randomly after the last update
Can you help ?
thank you
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