Random sorting not working

Hey @tuttolaurea,

Thanks for reaching out to us about our plugin!

It sounds like there may be a conflict with the latest version of Avada. Could you share your website URL with me so I can have a look and see if there are any JavaScript errors which could explain the issue?

In addition, it would be good to check for PHP errors as well. Could you please enable WP Debug Mode? To do so, you would need to edit the wp-config.php file. Near the bottom of this file you’ll find a line that looks like the following:

define( 'WP_DEBUG', true );

What we’d need to see here is the following three lines:

define('WP_DEBUG',         true);
define('WP_DEBUG_LOG',     true);
define('WP_DEBUG_DISPLAY', false);

If you already have those three lines in your wp-config.php file, would you please ensure that WP_DEBUG and WP_DEBUG_LOG are set to true and WP_DEBUG_DISPLAY is set to false ?

Once debug mode is turned on WordPress will start logging all PHP errors to a file called wp-content/debug.log. At this point, please try using the random sorting once more and take a look at the file to see if any of the errors could point you to a reason for the issue. I’d be happy to have a look as well if you’d like to share the file using a tool like Snippi.

Thanks,

Tamara

Hey @tuttolaurea,

Tamara again ?? One of my colleagues brought up that randomized sorting was removed in v2.5.0 of the plugin which was released back in July 2016. Did you recently update from an old version of our plugin?

Here’s the explanation from the plugin’s description:

We removed randomized product sorting some time ago because it wasn’t 100% functional for many shops (as it required all products to be on one page), and thus is better served as custom code snippet instead of being part of this plugin.

Why didn’t it work? WordPress will get a new random set of products for each page in your shop, so random sorting only works at 100% when you have a small number of products and they’re all displayed on one page. In order to “remember” which products have already been displayed, you’d need some custom code to store these products in a session, which is not something we ever planned to support as it isn’t possible with the structure of this plugin.

Since this feature wasn’t at 100%, we have removed it and turned it into a code snippet. If you need to re-add randomized sorting, please use this code snippet, ensuring that you know how to add code to your site.

I hope that’s helpful! Could I help you with any other questions?

Cheers,

Tamara