Random Products appearing in cart

  • Resolved bling007

    (@bling007)


    4 years, 3 months ago

    Hi,
    This is a cry for help.

    After updating recently, I do not know when but it was around 29th July, I am having a very weird bug on my setup.

    Products keep randomly showing up in carts. It happens for me (admin) and some customers have also complained about the same.

    I have spent 72 hours on this issue. Debugged ALL possible causes. Checked by disabling all plugins. Turned off all caching. It just still persists.

    My store sales are getting affected, in an obvious manner.

    Yet, I do not have a solution.

    I have tried just about everything. I am sleep deprived and I desperately need help. Three things, I have not touched and I cannot due to Live environment :
    1. Woocommerce
    2. Theme
    3. Database

    Even if someone tells me how to find this issue, I would apply the patch immediately.

Viewing 8 replies - 16 through 23 (of 23 total)

  • It’s still happening for me too, also on 2 sites. Which theme do you have? What hosting? Any page builders?

    Is anyone experiencing this using Siteground? I just have to believe this is a caching issue with their SGOptimizer plugin.

    Yes. Both my sites are on SiteGround and I’m using SGOptimizer. I’m also using Elementor (Free version) and Elementor widgets provided by theme. Lauriel by la-studio. Did it get resolved after disabling SGOptimizer?

    It mainly happens when there are more than 1 user on site trying to place an item into cart around the same time.

    Just to update this, I disabled the SGOptimizer plugin on all my sites, and I’m still experiencing this problem.

    I feel like I’ve narrowed it down to being logged in as well. If I view the site as a guest, there’s nothing in my cart. If I log into the admin, suddenly, I have a product in my cart.

    At this point, I don’t know where to go from here.

    Thread Starter bling007

    (@bling007)

    In my case, it was related to REST API plugin. Once I disabled it, the problem was resolved. I do understand the frustration this can cause, but avoid the temptation to touch the code or database.

    Additionally, it always helps to know what plugin was the last on the update. Usually, it is the culprit. If not, then you need to disable all plugins except WC and start activating one by one till u notice the issue.

    I think I have this narrowed down to the “Stripe for WooCommerce” plugin. Is anyone else using that plugin? I disable it, and the problem seems to go away.

    I haven’t yet tried disabling Stripe but i’ll test that out. Thanks for sharing. If you find anything more, keep posting.

    Same with you, please!

Viewing 8 replies - 16 through 23 (of 23 total)
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