Random Failure

  • Resolved nathanwagoner

    (@nathanwagoner)


    2 months, 1 week ago

    I am building a completely new site in which randomized slide order is very important. Today is the first time I’ve tested outside the machine I am building on, and to my surprise – Random Slide Order is not working at all.

    I have that option checked on nearly all the slide shows on the site (about 35) and when I am working (Macbook) it all works beautifully. I am on version 3.94, the site is hosted by GoDaddy.

    But when I checked the pages on 2 iphones (with different browsers) and an iMac an hour ago – Random is a complete fail. Is this a Pro Feature? Is there some configuration I’m not aware of?

    Help!

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Thread Starter nathanwagoner

    (@nathanwagoner)

    A little more detail:

    When I am in admin mode and check pages/slideshows, they randomize as they are supposed to. If I come to them from a different browser (ie not logged in as admin), they do not.

    If I reload the page and slideshow, nothing changes. If I go into the slideshow 1st (I have navigation set up for arrow keys only) and THEN reload, the slideshow simply goes back to the first slide and the order of the slides remains the same.

    I’m pretty sure it’s not supposed to do this.

    Also, this is the current version of MetaSlider (3.94) and ‘no conflict’ mode is ON.

    Plugin Author Steve Burge

    (@stevejburge)

    Hi @nathanwagoner. Thanks for using MetaSlider.

    Going by your description of the problem (seeing different slide ordering in different browsers), you are likely seeing a cache issue. Most caching systems are disabled for admin users but active for non-logged-in visitors.

    You may need to look into skipping MetaSlider in any cache plugin you’re using.

    Thread Starter nathanwagoner

    (@nathanwagoner)

    Sorry – I am a little confused. If a cache system is disabled for admin users but active for non logged in users, that would mean it’s on the server side, yes?
    I am not aware of any installed plug ins that have any effect on the cache but I’ll double check – is that what you mean?

    Thanks!
    Nathan

    Plugin Author Steve Burge

    (@stevejburge)

    Hi @nathanwagoner. Yes, that’s my first guess, based on your description. A lot of cache plugins will disable themselves for admin users so that you can quickly see the changes you make.

    Thread Starter nathanwagoner

    (@nathanwagoner)

    Thanks!

    Thread Starter nathanwagoner

    (@nathanwagoner)

    Well….
    I have disabled every plugin except Metaslider and randomization still works only intermittently or not at all. A bit of a disappointment.
    Is there anything else that can be tried?

    N

    Plugin Author Steve Burge

    (@stevejburge)

    Hi @nathanwagoner. I’ve been testing the random feature again today and it is working correctly.

    I would recommend asking your hosting company about any caches they have on your site. Just about all hosting companies do.

    You can also try creating a second slideshow to see if the problem happens there also.

    Plugin Author Steve Burge

    (@stevejburge)

    Thanks for using MetaSlider. We’ve not heard from you in a couple of weeks so are closing this discussion for now. Please follow up if this remains an issue.

Viewing 8 replies - 1 through 8 (of 8 total)
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