Random Characters being generated in sku

  • Resolved mylittlethreads

    (@mylittlethreads)


    2 years, 11 months ago

    Hi there
    I have a size attribute that is M-0
    When I set the settings to “Using the attribute slug” it creates SKU’s like this
    aqua-floral-basic-sleeveless-fluttersuit-size-m-%df%80

    It’s only for the Medium size variations or M-0

    Size Small or S-00 for example works perfectly
    aqua-floral-basic-sleeveless-fluttersuit-size-s-00

    This is causing major stock sync issues between two of my sites

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Benjamin, SkyVerge Support

    (@benjaminskyverge)

    Hi there,

    Thanks for writing to us about Product SKU Generator! I’m happy to help you here. ??

    Is it happening for the M-0 variations across all of your products, or only one product?

    Cheers,

    Benjamin

    Thread Starter mylittlethreads

    (@mylittlethreads)

    Hey Benjamin
    I didn’t check all products but all that I did check(over 20) did have this error.

    Plugin Support Benjamin, SkyVerge Support

    (@benjaminskyverge)

    Hey there,

    Awesome, thanks for confirming that. One thing you might try: could you please try opening up one of the variations that is working correctly in the editor, copying the text S-00, and pasting it in, replacing the text M-0? Then try changing the S to an M, and removing one zero from the end. Then, you can see if the SKU generator works properly for that variation

    While I know this request might be a bit odd, it helps ensure that this isn’t an encoding error. Would you please give this a try and let me know the results?

    Cheers,
    Benjamin

    Thread Starter mylittlethreads

    (@mylittlethreads)

    Sorry for the delay, that seems to have done the trick. I was also able to bulk edit to reassign the SKU’s also

    Plugin Support Benjamin, SkyVerge Support

    (@benjaminskyverge)

    Hey @mylittlethreads,

    No worries on the delay! I appreciate you taking the time to follow up. I’m very glad that this resolved the issue for you, and that the bulk edit worked too! I’ll go ahead and mark this thread as resolved then. If anything else comes up in the future, please don’t hesitate to create a new thread. ??

    Cheers!
    Benjamin

Viewing 5 replies - 1 through 5 (of 5 total)
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