• Resolved Micke123

    (@micke123)


    When I have WP Statistics activated the way quotation marks are displayed on the front end is changed.

    With plugin active:

    With plugin disabled:

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Amir

    (@amirfallah)

    Hi,

    What theme and version of WordPress are you using?

    Could you please check the browser console and the WordPress debug.log file for any errors related to this issue with quotation marks rendering incorrectly? If there are any errors being logged, please share the error messages or relevant excerpts from the logs. This information can provide useful clues to help identify the root cause of the problem.

    Also, please provide a screenshot of the settings you have configured under Settings – Basic Tracking Options so that we can examine this issue more closely.

    Thank you for your patience and cooperation!

    Thread Starter Micke123

    (@micke123)

    Hi and thank you,

    We’re using WP 6.5.2 and a modified version of underscores.me

    The problem persisted even if I deactivated all other plugins and reverted to standard 2024 theme.

    Debug looks as follows:

    [24-Apr-2024 14:11:18 UTC] PHP Warning: Undefined variable $post in /wp-content/themes/underscores/inc/template-tags.php on line 16
    [24-Apr-2024 14:11:18 UTC] PHP Warning: Attempt to read property “ID” on null in /wp-content/themes/underscores/inc/template-tags.php on line 16
    [24-Apr-2024 14:11:18 UTC] PHP Deprecated: Funktionen get_the_author_email ?¤r f??r?¥ldrad sedan version 2.8.0! Anv?¤nd get_the_author_meta(’email’) i st?¤llet. in /wp-includes/functions.php on line 6078
    [24-Apr-2024 14:11:18 UTC] PHP Warning: A non-numeric value encountered in /wp-content/plugins/justified-image-grid/justified-image-grid-core.php on line 8325
    [24-Apr-2024 14:11:24 UTC] PHP Warning: Undefined variable $post in /wp-content/themes/underscores/inc/template-tags.php on line 16

    • This reply was modified 7 months ago by Micke123.
    Plugin Support Amir

    (@amirfallah)

    Hi @micke123

    Please deactivate the “Visits in Single Pages” option in WP Statistics – Settings – Basic Tracking and check if the issue has been resolved or not.

    Regards,

    Thread Starter Micke123

    (@micke123)

    Unfortunately that didn’t help.

    Plugin Support Amir

    (@amirfallah)

    Hi @micke123

    Based on the image below, it seems there shouldn’t be any issue with your website. Please review your site in Incognito Browser mode.

    https://www.dropbox.com/scl/fi/9ch4r1dky3qcmm4xfzqs5/snapshot-20240427-1.png?rlkey=unp0ss48fbnmb99ggapncqyww&st=ecz05qk8&dl=0

    The only settings our plugin can affect on the front end are the “Visits in Single Pages” and “Show Stats in Admin Menu Bar” options.

    Please check this without being logged in to the admin panel. According to our investigation, there shouldn’t be any problem.

    Regards,

Viewing 5 replies - 1 through 5 (of 5 total)
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