Hello @ordemdasceos,
Hope you’re doing well today! Thank you for reaching out to us.
I replicated the issue about the quiz not showing any result on the test page you’ve shared. Upon checking the console, I noticed a “500 Internal Server error” that occurs on the last step while calculating results.
Please refer to the screenshot here: https://monosnap.com/file/XF9xEJvHfwy1DQuxYsQk1SmovYYfcj
The error is happening on the AJAX request and could possibly be also creating an error log of the action, could you please connect with your hosting support to see if they notice any “Fatal Errors” on the error logs?
Further, I tried to replicate the issue on my Lab site by creating a Personality Quiz but could not replicate the same issue and the result was generated fine. This could mean that the issue could be specific to the site.
On other one everytime i fill everything, after i saved the changes everything disappears.
Can you please share the page URL for the quiz as well so that we can replicate the issue and check further?
Coming back to the Internal Server Error, it can occur due to some conflict on the website – to test this, could you please deactivate all the plugins except the Forminator plugin and check if the Quiz works fine?
If yes, you can enable each plugin one at a time and test the quiz each time until you replicate the issue again, the last plugin you activate after which the issue occurs is the plugin that could be conflicting with the Forminator Quiz.
In case this is a live website, I would recommend you make this test on a staging/dev site which will be the exact replica of the live site.
Awaiting your response.
Kind Regards,
Saurabh
