Quiz Timer Not Working

Dear @callum97,

Thank you for the topic.

We have checked and noticed that everything works fine in this regard on our end.

Also, we have checked your site and noticed that you are using the SiteGround Optimizer Cache plugin.
Most presumably, the issue is connected with the cache.

So, please clear all the caches (DB, plugin, browser) and check this case again.

Also, you are currently using an old version of the plugin.

So, firstly and most importantly, make a DB Backup (You can use Updraft Plus).
Then, update the plugin to the latest version.

Please check this and let us know about the outcome.

Thank you.

Hi there, I recently received this email regarding an error the plugin is causing on our website. Can you please advise on how to rectify this, as there was no update available as you mentioned previously?

This was the email we were sent…

Howdy! Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email. In this case, WordPress caught an error with one of your plugins, Quiz Maker. First, visit your website (https://www.chemengstudent.com/) and check for any visible issues. Next, visit the page where the error was caught (https://www.chemengstudent.com/wp-admin/admin.php?page=quiz-maker-all-results) and check for any visible issues. Please contact your host for assistance with investigating this issue further. When seeking help with this issue, you may be asked for some of the following information: WordPress version 5.9.1 Current theme: Eduma Child (version 1.0.0) Current plugin: Quiz Maker (version 8.7.0) PHP version 7.4.28 Error Details ============= An error of type E_ERROR was caused in line 199 of the file /home/customer/www/chemengstudent.com/public_html/wp-content/plugins/quiz-maker/includes/lists/class-quiz-maker-all-results-list-table.php. Error message: Uncaught Error: Call to a member function esc_like() on null in /home/customer/www/chemengstudent.com/public_html/wp-content/plugins/quiz-maker/includes/lists/class-quiz-maker-all-results-list-table.php:199 Stack trace: #0 /home/customer/www/chemengstudent.com/public_html/wp-content/plugins/quiz-maker/includes/lists/class-quiz-maker-all-results-list-table.php(308): All_Results_List_Table::get_where_condition() #1 /home/customer/www/chemengstudent.com/public_html/wp-content/plugins/quiz-maker/includes/lists/class-quiz-maker-all-results-list-table.php(730): All_Results_List_Table::record_count() #2 /home/customer/www/chemengstudent.com/public_html/wp-content/plugins/quiz-maker/admin/partials/results/quiz-maker-all-results-display.php(47): All_Results_List_Table->prepare_items() #3 /home/customer/www/chemengstudent.com/public_html/wp-content/plugins/quiz-maker/admin/class-quiz-maker-admin.php(676): include_once('/home/customer/...') #4 /home/customer/www/chemengstudent.com/public_html/wp-includes/class-wp-hook.p

kind regards
Callum

Dear @callum97,

Thank you for your reply.

I am really sorry about the issue you are experiencing.

I want to mention that we have checked the error and this case is already familiar to us.
There was an issue like this before that has already been fixed in one of the latest updates of the plugin.

At the moment, you are using an old version of the plugin.
So, please update the plugin to the latest version (8.7.2) and you will see that the issue is already fixed for you.

You can make a DB Backup for your safety (You can use Updraft Plus).

Also, as you are a PRO user, please contact us via this form for premium support and further discussion. Our customer care specialists will always be happy to help you.

Commercial products are not supported in these forums.

Thank you.