• Resolved theavengers

    (@theavengers)


    Hello, it was working fine, but today it crashed. In testing:

    I just deactivated all the plugins – nothing.
    I also cleared the cache, nothing, disabled the cache on this page, still nothing.
    I’m continuing to search, but if you have any leads.

    Thanks.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Harmonic Design

    (@harmonic_design)

    Hi theavengers,
    taking a look, the problem is that something on your site is breaking the loading of assets.

    HD Quiz needs to load a style sheet called hdq_style.css, but your site is failing to do this.

    Looking at your source code, your site is instead trying to load A.hdq_style.css,qver=1.8.12.pagespeed.cf.zU3zSYupvN.css, which is a file that does not exist.

    What’s Happening Here?

    You are using some kind of speed plugin (either a WordPress plugin, or perhaps coming from your host), and this speed plugin has incorrectly created assets.

    How To Fix?

    Find out where this asset minification and caching is coming from. Either a plugin you have installed, or it could be coming from your host directly.

    Whatever the source is, it will have an option to “clear cache”. Doing so will force it to rebuild the cache fresh — hopefully error free this time. If the system keeps failing to do so, you can see if it has an option to “exclude” any assets from caching. If it does, enter hdq_style.css so that it stops breaking things.

    Added Note

    If you find that this caching/speed system is from your host, I strongly recommend disabling it. They are almost always more trouble than they are worth, and caching is usually best handled by your site directly by using a plugin like LightSpeed (if your server is compatible), or WP Fastest Cache.

    LAST RESORT

    Only consider the following as an absolute last resort. It is far better to find the source of the issue and fix if possible.

    I built many actions and filters into HD Quiz to allow users to extend the functionality as needed. One of the actions is called hdq_before which allows us to print custom content before a quiz.

    Using this, we could add the entire contents of the HD Quiz style sheet to the page. And because of the action, it would only do this on pages that have quizzes. Let me know if you need to go this rout, and I’ll send you the instructions.

    Thread Starter theavengers

    (@theavengers)

    Thank you, I will try. Probably a cache issue.

Viewing 2 replies - 1 through 2 (of 2 total)
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