Quiz not working on mobile

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter doland

    (@doland)

    OK so after many tests and installing it on another website, I realized that I was not able to connect to that freemius.com site. Clicking the Allow button did nothing but some kind of quper-quick redirect where I couldn’t see what flashed on the screen, then instantly back to the same Allow and Continue page. So I hit skip. Not sure why it’s doing that. It worked fine on the other site. Any thoughts?
    Already uninstalled / reinstalled the plugin.

    [ No bumping please. ]

    Plugin Author Ryan Novotny

    (@ryannovotny)

    Hi,

    Freemius is not required, we are just using it to get a better idea of environments (wp and php versions) and to get a better idea why people choose to uninstall to see if we can add features or fix any issues. But it is not required, you can choose the opt-out option and the plugin will function the same.

    For the mobile that it wasn’t working on, do you know the browser? We’ve tested on all common desktop browsers down to IE 9, my android phone as well as iOS devices (iphone 6, 5, ipad) but maybe some other mobile browser has a problem.

    Regards,
    Ryan

    Thread Starter doland

    (@doland)

    Thanks for the reply.

    My android HTC 1 M8 phone using Chrome. Friend’s iPhones so Safari.

    Can you test on your phone? :

    This is the url:
    https://youaresucky.com/take-the-threes-company-wiz-quiz/

    Plugin Author Ryan Novotny

    (@ryannovotny)

    Hi,

    Yes I was able to duplicate the problem on my android, the start quiz button didn’t work. It may be some kind of plugin conflict, you could try to deactivate any plugins you have an enable them to determine if one is conflicting

    Regards,
    Ryan

    I’ve just tried this on iPhone6 and although the quiz appears correctly, as does the first question, as soon as I answer the first question the questions rotate only to show a reverse image of the questions and no way to move forwards.

    Plugin Author fatcatapps

    (@fatcatapps)

    Hello Everyone,

    We recently released new versions of Quiz Cat, including new premium versions! It should be greatly improved over our previous version.

    If anyone is still experiencing these issues, please try updating and see if that resolves the issue.

    We want to hear from anyone still experiencing issues so we can continue to improve our product. In order to keep things up to date, we will be marking almost all older issues as resolved, as many of them should be now. However, if not please open a new post so we are aware it’s an issue with the new version.

    Regards,
    Jeremy Hoffman
    Fatcat Apps,
    Support Engineer

    Hello,

    i installed the plugin yesterday, but the issue with the quiz on few mobile devices is is still continued f.e. ( on Blackberry OS, Acer mobile with android)

    It’s like by @bigscreen after the answer on the first question the questions rotate only to show a reverse image and no way to move forwards.

    Can you help me?

    Link to my quiz:
    https://www.iam180.sk/zurnal/kviz-dobre-poznas-prezyvky-hracov

Viewing 7 replies - 1 through 7 (of 7 total)
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