Quiz not working in mobile

Dear @arunlchm,

Thank you for the topic.

I want to mention, that?you are currently using?an old version?of the plugin.
The?latest update?of the plugin is the?8.7.6?version.??

So, please update the plugin to the latest version and check the case again. 

Here is the?Update?Guide:
https://ays-pro.com/how-to-update-upgrade-ays-pro-plugins

Surely make a?DB backup?before upgrading for your safety (you can use?UpdraftPlus) so as not to lose the already created data.

As you are using the Pro version of the plugin, please contact us via this form for premium support. Our customer care specialists will always be happy to help you.

Commercial products are not supported in these forums.

Thank you.

i am using a paid version can update it to latest version free off cost ?

Dear @arunlchm,

Thank you for your reply.

In case your license is active, you can update to the latest version free of charge.

Please contact us via this form for premium support. Our customer care specialists will check the status of your license and guide you accordingly as soon as possible.

Commercial products are not supported in these forums.

Thank you.

can you send me my license details..

when i logged in it shows that lisence expired ..how is it possible

when i purchased they clearly mentioned that validity life time and update is for 12 months

please help me

Dear @arunlchm,

Thank you for your response.

I want to mention, that our Customer Care Specialists have already answered your request via email.
So, please check it out and answer us via email, as commercial products are not supported in these forums.

Thank you.

it was supposed to work fine , once i purchased you want me to purchase again what the hell ….

i want a solution , not purchase

Dear @arunlchm, 

Thank you for your reply.

As mentioned earlier, you are using an old version of our plugin.

Please note, that as you are using the old version of the plugin and the new versions of PHP and WordPress, an incompatibility problem may occur for you.

The latest version (8.7.6) of the plugin is tested and compatible with the latest versions of both WordPress and PHP of that time. 

So, you need to update the plugin version as well, so that everything can work correctly for you.

Your license for the Business package expired and we mentioned this in our conversation via email. 

The info connected to packages and updates/support available for each package is clearly mentioned on our website.

As mentioned multiple times, commercial products are not supported in these forums.

So, please?contact us via this form for premium support. Our customer care specialists are ready to provide you with a solution that will make you happy.

Thank you.