Quiz maker Results lead to server error

  • Resolved cxdpeter

    (@cxdpeter)


    2 months, 1 week ago

    I have 140.000+ unread quiz results, I don’t know it has anything to do with the problem:

    Whenever I click on Results, the site loads for a very long time and ends on the 503 service unavailable screen.

    Adding new questions or quizzes loads also long, but it works at least. Can you help me with it?

    • This topic was modified 2 months, 1 week ago by cxdpeter.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Jasmine

    (@hyenokian)

    Dear @cxdpeter,

    Thank you for your topic.

    Firstly, please ensure that you are using the latest version of the Quiz Maker plugin.

    Next, contact your Hosting Provider and request an increase in the following PHP values:

    max_input_vars 20000
    max_execution_time 600
    max_input_time 600

    After making the necessary changes to the values, please check again.

    If you encounter any further issues, do not hesitate to contact us.

    Thank you.

    Plugin Support Jasmine

    (@hyenokian)

    Dear @cxdpeter,

    We’re closing this ticket for now as we last heard from you 1 week ago.

    If the query is unresolved, drop us a line and we’ll get back to you at the earliest and the ticket will be re-opened.

    For a new query, feel free to open a new topic. Our Customer Care Specialists will be happy to help you.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.