• Resolved myawakenedlove

    (@myawakenedlove)


    Hello,
    All of my quizzes in Quiz Maker no longer work. When I click start, nothing happens. Please advise how to fix this as soon as possible.

    I tried using your support form but unfortunately it is impossible to get past the security code so I am unable to submit it.

    https://ays-pro.com/contact

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • brianhurley

    (@brianhurley)

    I have the same issue

    Plugin Support Jasmine

    (@hyenokian)

    Dear @myawakenedlove,

    Thank you for your topic.

    My apologies for the late reply – weekends are non-working days for us.

    Regarding your request, please note that there is JS conflict.

    As you are using the Pro version of the plugin, please contact us via?this form?for further support. Our customer care specialists will send you the fixed zip file as soon as possible.

    Commercial products are not supported in these forums.

    Thank you.

    Plugin Support Jasmine

    (@hyenokian)

    Dear @brianhurley,

    Thank you for your comment.

    My apologies for the late reply – weekends are non-working days for us.

    If you are using the Pro Version of the plugin as well, please contact us via?this form, so our customer care specialists can send you the?fixed zip file?as soon as possible.

    Thank you.

    poornarao

    (@poornarao)

    Hi Brian and myawakenedlove,
    I’m also facing the same issue if you got any lead, please let me know I’m trying all the possible ways but still the facing the same issue-start button not working.

    • This reply was modified 12 months ago by poornarao.
    Plugin Support Jasmine

    (@hyenokian)

    Dear @poornarao,

    Thank you for your reply.

    As said previously, there was a JS conflict which we have already fixed.
    You can get the fixed zip file from our website.

    Here is the Update Guide:
    https://ays-pro.com/how-to-update-upgrade-ays-pro-plugins

    For further support, please contact us via?this form. Our customer care specialists will always be happy to help you.

    Commercial products are not supported in these forums.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Quiz Maker No Longer Working’ is closed to new replies.