• Resolved ncbryant24

    (@ncbryant24)


    I have several students complaining about certain quiz questions that refer to a figure not loading the figure. So the only thing they can do is skip the question or reload the page and if they reload the page their entire quiz starts over.

    I have been able to recreate this myself on many occasions. I have tried using a default wordpress theme like twenty twenty. I have tried deactivating all plugins except for LifterLMS and I have checked my internet connection for issue. None of these have worked. Please Help my students are getting upset.

    Wordpress
    ——————————————-

    Home Url: https://parttimepilot.com
    Site Url: https://parttimepilot.com
    Login Url: https://parttimepilot.com/wp-login.php
    Version: 5.5.1
    Debug Mode: No
    Debug Log: No
    Debug Display: Yes
    Locale: en_US
    Multisite: No
    Page For Posts: Not Set
    Page On Front: Home – Course Closed (#40198) [https://parttimepilot.com/]
    Permalink Structure: /%postname%/
    Show On Front: page
    Wp Cron: Yes

    Settings
    ——————————————-

    Version: 4.4.4
    Db Version: 4.4.4
    Course Catalog: Courses (#125) [https://parttimepilot.com/courses/]
    Membership Catalog: Membership Catalog (#170) [https://parttimepilot.com/?page_id=170]
    Student Dashboard: Dashboard (#10783) [https://parttimepilot.com/dashboard/]
    Checkout Page: Purchase (#171) [https://parttimepilot.com/purchase/]
    Course Catalog Per Page: -1
    Course Catalog Sorting: title,ASC
    Membership Catalog Per Page: -1
    Membership Catalog Sorting: title,ASC
    Site Membership: Not Set
    Courses Endpoint: my-courses
    Edit Endpoint: edit-account
    Lost Password Endpoint: lost-password
    Vouchers Endpoint: redeem-voucher
    Autogenerate Username: yes
    Password Strength Meter: yes
    Minimum Password Strength: medium
    Terms Required: yes
    Terms Page: Terms & Conditions (#283) [https://parttimepilot.com/terms-conditions/]
    Checkout Names: required
    Checkout Address: hidden
    Checkout Phone: hidden
    Checkout Email Confirmation: yes
    Open Registration: no
    Registration Names: required
    Registration Address: hidden
    Registration Phone: hidden
    Registration Voucher: hidden
    Registration Email Confirmation: yes
    Account Names: required
    Account Address: hidden
    Account Phone: hidden
    Account Email Confirmation: yes
    Confirmation Endpoint: confirm-enrollment
    Force Ssl Checkout: yes
    Country: US
    Currency: USD
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Decimals: 2
    Trim Zero Decimals: no
    Recurring Payments: yes
    Email From Address: [email protected]
    Email From Name: Part Time Pilot
    Email Footer Text:
    Email Header Image:
    Cert Bg Width: 800
    Cert Bg Height: 616
    Cert Legacy Compat: yes

    Gateways
    ——————————————-

    Stripe: Enabled
    Stripe Test Mode: Disabled
    Stripe Logging: no
    Stripe Order: 1
    Manual: Disabled
    Manual Logging:
    Manual Order: 1

    Server
    ——————————————-

    Mysql Version: 5.7.23
    Php Curl: Yes
    Php Default Timezone: UTC
    Php Fsockopen: Yes
    Php Max Input Vars: 5000
    Php Max Upload Size: 2 GB
    Php Memory Limit: 2048M
    Php Post Max Size: 2048M
    Php Soap: Yes
    Php Suhosin: No
    Php Time Limt: 1500
    Php Version: 7.3.22
    Software: Apache
    Wp Memory Limit: 256M

    Browser
    ——————————————-

    HTTP USER AGENT: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/85.0.4183.121 Safari/537.36

    Theme
    ——————————————-

    Name: The Core Child
    Version: 1.0
    Themeuri:
    Authoruri: https://themefuse.com/
    Template: the-core-parent
    Child Theme: Yes
    Llms Support: No

    Plugins
    ——————————————-

    Better Search Replace: 1.3.3
    Bluehost: 2.2.1
    Brizy: 2.0.13
    Brizy Pro: 2.0.6
    Duplicate Page: 4.3
    Facebook for WooCommerce: 2.0.2
    GA Google Analytics: 20200815
    Google Analytics for WordPress by MonsterInsights: 7.12.3
    Jetpack by WordPress.com: 8.9.1
    LifterLMS: 4.4.4
    LifterLMS Helper: 3.0.2
    LifterLMS Labs: 1.5.3
    LifterLMS Stripe Payment Gateway: 5.3.1
    Mailchimp for WooCommerce: 2.4.7
    Mammoth .docx converter: 1.16.0
    MC4WP: Mailchimp for WordPress: 4.8.1
    Official Facebook Pixel: 2.2.0
    Plugins Last Updated Column: 0.0.9
    Printful Integration for WooCommerce: 2.1.15
    Product Catalog Feed by PixelYourSite: 1.0.5
    Really Simple SSL: 3.3.5
    Site Kit by Google: 1.17.0
    Unyson: 2.7.24
    W3 Total Cache: 0.15.0
    WooCommerce: 4.5.2
    WooCommerce Google Analytics Integration: 1.4.23
    WooCommerce PayPal Checkout Gateway: 2.0.3
    WooCommerce Services: 1.24.3
    WooCommerce Stripe Gateway: 4.5.2
    WP PayPal: 1.2.2.5

    Integrations
    ——————————————-

    BbPress: No
    BuddyPress: No

    Template Overrides
    ——————————————-

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Hi @ncbryant24,

    I see that you’ve opened a support ticket already.

    We have responded to that ticket. Kindly reply us on the ticket.

    I’ll be closing this now. Thank you ??

Viewing 1 replies (of 1 total)
  • The topic ‘Quiz Figures Not Loading’ is closed to new replies.