Quit Working after updating to latest Version

  • Resolved razerino

    (@razerino)


    1 year, 7 months ago

    After Updating Ditty and WordPress to latest Version, ditty won’t be displayed on my Site anymore.

    I didn’t figured out how to get it visible again.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author metaphorcreations

    (@metaphorcreations)

    What method are you using to display the Ditty on your site? It looks like you may be using the global method?

    When I look at the console tab in my browser I see a javascript stemming from stickybanner.min.js, which could be the cause of your issues. Here’s a screenshot: https://imgur.com/a/qiGFmBr

    Please try disabling the plugin that is adding the sticky banner and see if the Ditty starts displaying again.

    Thread Starter razerino

    (@razerino)

    I disabled the Plugin but it still is not showing up.

    Following up my global Settings:

    Plugin Author metaphorcreations

    (@metaphorcreations)

    Thanks for the reply. I looked at the html of your site and the footer doesn’t have a class “elementor-sticky” added to it. So, the Ditty script is not able to target an element to add your Ditty to.

    Try changing your HTML Selector to “footer.elementor-section” and it should show up again.

Viewing 3 replies - 1 through 3 (of 3 total)
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