Quick View (flatsome) dont add composite to cart

  • I’m using the plugin to add the composite products, and everything works fine for me.

    But if the user opens the “Quick View” (Flatsome theme) and adds the product from that window, only the main product appears in the cart and the components do not appear.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support miemie

    (@miemie)

    Hi @facturaone,

    You can check our demo site and see that when you open quick view and add product from that popup window to cart, both the main product and component appear correctly.

    So there might be a conflict between our plugin and your theme and other plugins.

    In order to check if this is an issue triggered by another plugin or from inside our plugin, please follow my below instructions. I need to make sure that our plugin is functional with the basic WooCommerce & theme on your site or not.

    – Create a full backup of your site and keep it in a safe place.

    – Updates all current active plugins on your site to the latest versions, so do WooCommerce and WordPress, too.

    – Switch the theme on your site to the WPClever theme.

    – Deactivate all other plugins, except for WooCommerce & our plugin.

    – Check the front-end behavior.

    Please follow these steps. If after taking these steps and our plugin is working again, then it’s another plugin or theme on your site has caused this, you can find that out by reactivating plugins one by one to find the culprit.

    Regards,`

    Thread Starter facturaone

    (@facturaone)

    Thanks for your quick response ??
    I will try to check what he tells me, (I had already tried deactivating the plugins but it did not work)

    I think it must be something from the Flatsome theme

    Greetings

Viewing 2 replies - 1 through 2 (of 2 total)
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