Hi @georgesmcp ,
> I’m not using any plugin, they’re wordpress default roles.
Gotcha, I misunderstood the use of ‘Subscribers (members)’.
> Once user make a payment, the user role change from member to subscriber.
That said, how are you accepting payemnt? Only WPJM WC Paid Listings (and Simple Paid Listings) are integrated with accepting payment for jobs, and both are apid addons. (and you’ll need to email us for support).
If you’re using something else to accept payments, it’s unlikely we’d be able to help because we don’t make anything else for this purpose, and therefore can’t provide support for it.
In general, though, WPJM is assigning user roles based on a) if you submit a job, you’re an employer
, and if you apply to one, you’re a candidate
. Otherwise, users are assigned whatever your default WordPress role is for users.
WPJM itself isn’t able to change user roles depending on conditions you specify, including payment.
Best,
Cena