• Resolved wordmax

    (@wordmax)


    Latest version of WP and plugin on fast server with no issues. When using the “quick edit” option in the WP admin products dashboard for stripe payments, if you update the title, slug or anything else using quick edit it then causes any settings in the product like inventory control, price, etc, etc to be lost.

    Guys this seems like a fairly big BUG and it was originally reported about ONE YEAR ago. Developer said it would be fixed but apparently it’s not fixed.

    Please advise.

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support mbrsolution

    (@mbrsolution)

    Hi, this sounds like a conflict. Please carry out the following troubleshooting steps.

    https://s-plugins.com/forums/topic/test-for-plugin-and-theme-conflict-before-posting-an-issue-or-a-bug/

    Thank you.

    Thread Starter wordmax

    (@wordmax)

    I just tested it on a fresh installation with twenty twenty WP theme no other plugins or other modifications made to the default theme.

    IT STILL DOES THE SAME THING THAT I SAID.

    This should take you about 90 seconds for you to test and see. Go to wp admin > stripe payments > products > use the quick edit link > change the title of the product > update product > you will see that the quantity and other produc settings have been deleted when yo updated the product using the quick edit to change the title or slug.

    Plugin Support mbrsolution

    (@mbrsolution)

    Hi, thank you for providing more information.I can confirm the issue as you described. I have submitted a message to the plugin developers to investigate further your findings.

    Kind regards.

    Plugin Author mra13

    (@mra13)

    Thank you. I have started working on a fix for this. I will provide an update within the next couple of days.

    Plugin Support mbrsolution

    (@mbrsolution)

    @wordmax, can you test the latest plugin version. Please let us know if your issue is fixed.

    Thank you.

    Thread Starter wordmax

    (@wordmax)

    Thanks you for the fix. It’s working well now. We can use WP admin > Stripe Payments > Products > quick edit a product and change title/slug, etc and then update and it retains all of the settings for the product.

    I see there is a new admin notice that persists. “Accept Stripe Payments: the captcha feature is not enabled. It is strongly recommended that you enable the captcha feature from the captcha settings tab to prevent bots trying to do card testing.”

    Nice that you are promoting the importance of this bot protection option, but there should probably be an option for the WP admin to dismiss the notice permanently or remind me later (7 days or something like that).

    Thanks for your help!

    Plugin Author mra13

    (@mra13)

    Thank you. My original thinking was that people can choose if they want to enable the captcha option for their site or not. I personally use it on a site without captcha and I kind of like that option. But lately I am seeing that just a few users will have an issue with the bot and then without trying to understand what it is, they will blame the plugin. They just give a rating saying the plugin is bad. They don’t even contact us.

    So at this stage I am thinking that the captcha option needs to be mandatory maybe.

    Thread Starter wordmax

    (@wordmax)

    I see what you mean about the captcha. You could always make it opted in by default and then allow users to uncheck or opt-out of using captcha after giving them a clear warning about the consequence of not using captcha.

    If captcha must be used then I would recommend make sure it is only required once per user browser session or user visit. Because we have users who like the convenience of paying for multlple items quickly without any hassle of creating shopping cart account, email verify, etc. Most of our users will pay for 2 or 3 items (event tickets) within a few minutes during same visit to site. So if they had to enter a captcha every time for payment we can see this being a hassle for our users. If there were a better or another captcha option like answer a questions x + x = ? or what is color of sky? then it would be much better because Google captcha with pictures has always been horrible not user friendly even if it works.

    Plugin Author mra13

    (@mra13)

    Thank you. I will work on something for this “captcha message” so it can be dismissed for a time.

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘Quick edit feature causes product settings to be lost’ is closed to new replies.