• Resolved gabberman2

    (@gabberman2)


    Hi !

    I didn’t notice before that but it seems that the Quick Edit function in the products page doesn’t works when the plugin is activate. I tried to deactivate fews plugins until I find which is the problem.
    If I deactivate Facebook for WooCommerce, the Quick Edit function works fine.

    Any thoughts ?

    Thanks !

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hey @gabberman2!

    Thanks so much for writing in. The only recent issue I’m aware of that some people mentioned affecting the Quick Edit feature is when running the Disable Admin Notices plugin by Webcraftic. Are you also running this in your store too?

    If not, it would be great if I could take a closer look at the site with a temporary admin login. To do so, we’ll need to speak privately to share these details, so please could you raise a support request via our support form?

    I look forward to hearing from you!

    Cheers,

    Simon.

    Thread Starter gabberman2

    (@gabberman2)

    Ho, that’s right. I have installed this plugin earlier too. And I noticed right now that I can’t add a media in the editor.
    But I have deactivated Facebook For WooCommerce, and I can add a media and the quick Edit works again.

    Maybe a conflict between those plugins ? because I didn’t deactivated the other one.

    • This reply was modified 4 years, 10 months ago by gabberman2.

    Hey @gabberman2,

    Thanks for letting me know! It does sound like this could be the cause then. To be absolutely sure, would it be possible to temporarily deactivate the Webcraftic plugin to see if the functionality is returned?

    If so, it would seem that this is the same issue that we found previously. What we’ve seen is that the error only occurs when an admin notice in our plugin is output to screen on certain pages.

    Due to this, it is possible to use a custom snippet to dismiss the notice on next login, so that it no longer outputs the admin notice and avoids the error altogether! This worked in a few cases it was tested on, and one merchant reported success.

    If you’d like to give this a go, you can find the snippet here: https://gist.github.com/da4454d97e3012a03f6d64ad9ec9949b

    Please note that the snippet will run on each page load, so I would advise to only keep the snippet active for the initial login of your admins. The issue should not show itself once the notice has been dismissed, and therefore the snippet isn’t required to be active after that.

    You can add this snippet to your theme’s function.php file, or use a plugin such as Code Snippets which is a favorite of mine, as this allows easy activation/deactivation and safe mode should anything go wrong!

    Will you be giving this snippet a go in the meantime?

    Cheers!

    Simon.

    Thread Starter gabberman2

    (@gabberman2)

    So, I deactivated Admin Notices plugin by Webcraftic and activate Facebook for WooCommerce and everything is fine.
    So yes, there is a conflict between these plugins.

    I tried to add the snippet in Code Snippet, but after logout and login again, I see all the notices in the Admin Dashboard. Admin Notices is still deactivate.

    Maybe there is another plugin to hide the notices in the Dash.. I will check that.

    Hi @gabberman2,

    My apologies for not being clear!

    The snippet that I recommended in my previous reply would mean that you can keep Disable Admin Notices active, as well as Facebook for WooCommerce. What it would do is automatically dismiss the notice that our plugin tries to add to the edit product pages. This was what caused a conflict when Disable Admin Notices is active, so by automatically dismissing the notice on login, this avoids the conflict from happening!

    If you enable Disable Admin Notices again now that you have logged in with the snippet active, does this now work as intended? Or are you still seeing the issue?

    Cheers!

    Simon.

    Thread Starter gabberman2

    (@gabberman2)

    Ho ok!

    Yes, it works great now with the snippet and both plugins activated.

    Thanks Simon!

    Hey @gabberman2,

    Ah, that’s great news! Thanks so much for confirming for me. I hope this will work for you in the meantime, while we work on the newest version of the plugin ??

    If you have any other questions or issues, please don’t hesitate to let us know, we’re always happy to help!

    Cheers,

    Simon.

Viewing 7 replies - 1 through 7 (of 7 total)
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