• I can’t fault their customer service. I had some issues setting up the free version and their response was immediate. Based on their support efficiency, the Pro version is worth investing in

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi,

    Thanks for using the plugin!

    We are glad to hear that you are completely satisfied with our plugin and support.

    Thanks for your valuable feedback and a 5-star rating.

    Regards

    I have received this message when accessing my website:

    There has been a critical error on this website. Please check your site admin email inbox for instructions.

    After combing youtube and accessing the files via filezilla following some troubleshooting steps I was able to get this message to change when accessing my website to:

    :
    Warning: require_once(/home/11/93/7209311/web/wp-content/themes/invictus5745747/doitmax_fw//update-notifier.php): failed to open stream: No such file or directory in /home/11/93/7209311/web/wp-content/themes/invictus/functions.php on line 83

    Fatal error: require_once(): Failed opening required ‘/home/11/93/7209311/web/wp-content/themes/invictus5745747/doitmax_fw//update-notifier.php’ (include_path=’.:/usr/share/php:/usr/share/pear’) in /home/11/93/7209311/web/wp-content/themes/invictus/functions.php on line 83

    I can access this line 83 in text edit but do not know what to do with it.

    Most of the troubleshooting steps refer to plugins which this appears to not be.
    Please, please, please help correct this!

    Plugin Author WP Swings

    (@wpswings)

    Hello,

    It seems that the issue you are facing is due to the third-party plugin or theme please run a test by deactivating the theme as well as third-party plugins one by one.

    Regards,

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Quick and reliable support even for free version’ is closed to new replies.